Optional Installation
TorqueMaster® Plus Reset Instructions
IMPORTANT: The drawbar operator force settings must be adjusted ac- cording to the manufacturer’s instructions. Some lighter weight doors are designed to operate with a single counterbalance spring. If that counter- balance spring breaks and the drawbar operator’s force settings are not adjusted according to the manufacturer’s specifications, the drawbar operator may then have the capability of lifting the door to the open posi- tion, despite the broken counterbalance spring. This scenario will cause the counterbalance lift cables to go slack and engage the TorqueMaster® Plus safety system. If a person is unaware of the slack counterbalance lift cables and the engaged TorqueMaster® Plus safety system and activates the misadjusted drawbar operator, damage will likely occur to the door and drawbar operator. The potential also exists that the person activating the drawbar operator under this scenario could be severely injured.
WarningARNING
Read these instructions carefully before attempting to re- set the TorqueMaster® Plus system. If in question about any of the procedures, do not perform the work. Instead, have a qualified door systems technician reset the system.
WarningARNING
To avoid severe or fatal injury, do not stand or walk under a moving door, or permit anyone to stand or walk under an electrically operated door.
This door is equipped with a TorqueMaster® plus system, a safety feature which prevents the door from rapidly descending in case of spring failure or forceful manual operation. If the system engages with the door in the open position, personal items that are left unattended in the garage or home are at risk to theft. To ensure the safekeeping of these items, close the garage door.
Typical signs of an engaged system.
Single spring system: Visually inspect the TorqueMaster® Plus right hand end bracket to confirm that the system has engaged (see illustration). If the system is engaged, then the door will not close. If the drawbar operator force settings were properly set during the initial installation, the door will not open. If the drawbar operator can physically overcome the weight of the door and lift it to the open position, then the counterbalance lift cables will be slack. If the system is engaged, DO NOT attempt to make the repairs. Instead, have a trained door system technician make the necessary repairs to counterbalance lift cables, spring assemblies and other hardware.
Double spring system: Visually inspect the TorqueMaster® Plus end brackets to confirm that the system has engaged (see illustration). Door will open, but will not close. Door makes a distinct “clicking” noise upon being opened. If the system is engaged, carefully follow the reset instructions below or refer to the reset tag (attached to right hand end bracket) to reset the TorqueMaster® Plus system.
Resetting an engaged TorqueMaster® Plus double spring system only:
1. | First, locate and visually inspect the TorqueMaster® plus end brackets to confirm that the |
system has engaged (see illustration). | |
2. | Disengage the drawbar operator (if installed) by pulling or placing the emergency discon- |
nect in the manually operated position. | |
3. With assistance, raise the door to the fully open position. | |
4. | Place vice clamps onto both vertical tracks just below the bottom track roller on both sides. |
5. | Now is a good time to remove vehicles or personal items from garage to provide clear |
access to end brackets. | |
6. | Flip the ratchet pawl knob on both end brackets to the upper position (see illustration). |
7. | Raise door |
disengaged system illustrations). | |
| Ratchet | Cable | Cable |
| pawl | drum | drum |
Side |
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view | Drum |
| Drum |
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| pawl |
| pawl |
| No space between drum pawl and | Space between drum pawl and cable | |
| cable drum indicates engagement | drum indicates | |
Below |
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view |
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Drum wrap |
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(if applicable) | Ratchet |
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| wrench |
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| Pawl knob in |
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| lower position |
| 3” |
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Winding | extension | Pawl |
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shaft |
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Pawl |
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End bracket |
| Pawl knob in |
| upper position | |
Ratchet wheel |
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TorqueMaster® Plus | 5/8” socket |
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reset instructions tag |
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Door Arm Hookup
Align hole in the door arm with holes in drawbar operator bracket tabs, as shown. Insert 5/16” x
Drawbar | Cotter | Door arm |
operator | ||
bracket tabs | pin |
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| Clevis pin | |
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| |
5/16”x | Drawbar operator | |
Clevis pin | bracket | Spread cotter pin |
Inside Lock
Install the inside lock on the second section of the door. Secure the lock to the section with
(4)1/4” - 20 x 11/16” self drilling screws. Square the lock assembly with the door section, and align with the square hole in the vertical track. The inside lock should be spaced ap- proximately 1/8” away from the section edge.
Important: Inside lock(s) must be removed or made inoperative in the un- locked position if an operator is installed on this door.
IMPORTANT: Be prepared to support the total weight of the door.
8.Cautiously remove the vice clamps from the vertical tracks. With assistance lower door. Checking springs for tension:
9.Starting on the right hand side, place a ratchet wrench, 5/8” socket and a 3” extension on the TorqueMaster® Plus winding shaft (see illustration). Ensure ratchet is set so that it will tighten counter clockwise on the right hand side, and clockwise on the left hand side. If ten- sion is present, remove the ratchet and check the left hand side. If spring(s) have tension, the door will need to be balanced; refer to step, Balancing Door, to do this. If no spring tension is present, contact a qualified trained door system technician to replace the spring(s).
IMPORTANT: To avoid possible injury, have a trained door systems technician make adjustments/ repairs to counterbalance lift cables, spring assemblies and other hardware.
Second section | 1/8” |
Inside lock |
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End cap
Square hole in vertical track
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