Operating Instructions and Parts Manual
TROUBLESHOOTING CHART
Symptom
Pump won't run
Possible Cause(s)
1. Connections not secure
2.Low or defective battery
3.Float switch stuck
4.Defective or blown fuse
Corrective Action
1. Check all connections
2.Check battery and replace if low or defective
3.Make sure nothing is interfering with operation of switch
4.Check internal fuse located on the PS/BC. Pull the charger from the wall outlet and remove. If the fuse is blown, replace it with an automotive type fuse of the same amp ratio.
Motor hums but pump won't run
1. | Defective battery | 1. Check battery and replace if low or defective |
2. | Impeller is locked | 2. Unplug pump, volute, and check to see if impeller is free |
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| to turn. If impeller is locked, remove the obstruction. |
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| Reassemble pump and reconnect |
Pump runs but pumps very little or no water
Pump cycles too frequently
1.Check valve missing or improperly installed
2.Obstruction in discharge pipe or pump inlet
3.Discharge pipe length and/or height exceeds capacity of pump
4.Low or defective battery
1. Check valve problem
1.Check to make sure check valves installed between primary pump discharge and Backup Sump Pump are functioning properly
2.Check for obstruction and clear if necessary
3.If discharge is too high, a separate line may be required with a lower discharge height
4.Check battery and replace if low or defective
1.Check to make sure check valves installed between primary pump discharge and Backup Sump Pump are functioning properly
No yellow light
Red light is on with alarm
1. | Battery connection problem | 1. | Verify battery connection is correct |
1. | Blown pump fuse | 1. | Check fuse and replace with a fuse of same rating and size |
2. | Low battery voltage | 2. | Check battery voltage. PS/BC will not charge batteries with a |
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| combined voltage of 21.6 VDC or less |
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