TROUBLESHOOTING

Problem

Check

Cure

 

 

 

Burners burn with a yellow or orange flame, in conjunction with the smell of gas.

Inspect Spider Stopper Guards for

Clean Spider Stopper Guards.

possible obstructions. (Blockage of

(See Maintenance Section.)

holes.)

 

Burner does not light, or flame is low in HIGH position.

Is fuel hose bent or kinked?

Straighten fuel hose.

Does the Front burner light with a match?

If you can light the Front burner with a match, then check the Crossover Ignition System.

Experiencing flare-ups:

Are you preheating barbecue in the

 

prescribed manner?

All burners on high for 10 to 15 minutes for preheating.

 

Are the cooking grates and

Clean thoroughly. (See Cleaning

 

Flavorizer Bars heavily coated with

Section.)

 

burned-on grease?

 

 

 

 

mCAUTION: Do not line the bottom tray

Is the bottom tray "dirty" and not

Clean bottom tray.

with aluminum foil.

allowing grease to flow into catch pan?

 

 

 

 

 

 

Burner flame pattern is erratic. Flame is low

Are burners clean?

Clean burners. (See Maintenance

when burner is on HIGH. Flames do not run

 

Section.)

 

 

the whole length of the burner tube.

 

 

 

 

 

Inside of lid appears to be “peeling.” (Resembles paint peeling.)

The lid is porcelain-on-steel, not

Clean thoroughly. (See Cleaning

paint. It cannot “peel.” What you are

Section.)

seeing is baked on grease that has

 

turned to carbon and is flaking off.

 

THIS IS NOT A DEFECT.

 

If problems cannot be corrected by using these methods, please contact Weber-Stephen Customer Service.

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Weber 3400 NG, 2200 NG manual Troubleshooting