Additional information

12

Chapter 12:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair work.

Power

Symptom

Remedy

The power does not turn on.

• Make sure that the power cable is plugged in to an active power outlet.

 

• Try disconnecting from the power outlet, then plugging back in.

 

 

The receiver suddenly switches

• Check that there are no loose strands of speaker wire touching the rear panel or another set of wires. If

off or the Phase Control indicator

so, re-attach the speaker wires, making sure there are no stray strands.

blinks.

• The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized

 

independent service company.

 

 

During loud playback the power

• Turn down the volume.

suddenly switches off.

• Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on page 36.

 

• Try switching on the digital safety feature (put the receiver into standby, hold down the SETUP button on

 

the front panel and press STANDBY/ON to switch between SAFETY 1 (medium effect), SAFETY 2 (more

 

effect) and SAFETY OFF. If the power switches off even with SAFETY 2 switched on, turn down the volume.

 

 

The unit does not respond when

• Try switching the receiver off then back on again.

the buttons are pressed.

• Try disconnecting the power cable, then connect again.

 

 

AMP ERR blinks in the display,

• The receiver may have a serious problem. Do not try switching the receiver on. Contact a Pioneer

then the power automatically

authorized independent service company for help.

switches off. The MCACC blinks

 

and the power does not turn on.

 

FAN STOP blinks in the display, then the power automatically switches off.

Something is obstructing the fan. Remove the obstruction and try switching the receiver back on. If the fan is still not working, or you can't remove the object, unplug the receiver from the wall and call a Pioneer authorized independent service company.

The fan is malfunctioning. Unplug the receiver from the wall and call a Pioneer authorized independent service company.

OVERHEAT blinks in the display

• Allow the unit to cool down in a well-ventilated place before switching back on. Check the safety

then the power automatically

precautions on pages 2–3 for information on improving heat dispersal.

switches off.

 

 

 

The receiver suddenly switches

• The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized

off or DIGITAL PRECISION

independent service company.

PROCESSING blinks in the

 

display.

 

 

 

No sound

Symptom

No sound is output when an input source is selected.

No sound output from the front speakers.

Remedy

Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS).

Make sure the correct input source is selected.

Check that the MCACC setup microphone is disconnected.

Make sure the correct input signal is selected (press SIGNAL SELECT). Note that when PCM is selected, you won’t be able to hear any other signal format.

Check that the source component is connected properly (see Connecting your equipment on page 10).

Check that the speakers are connected properly (see Connecting the speakers on page 17).

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Pioneer VSX-AX4AVi-G, VSX-AX2AV-G manual Additional information Chapter, Troubleshooting, Power, No sound

VSX-AX4AVi-G, VSX-AX2AV-G specifications

The Pioneer VSX-AX4AVi-G and VSX-AX2AV-G are two impressive receivers that exemplify Pioneer’s commitment to high-fidelity audio performance and advanced home theater technology. Both models cater to audio enthusiasts and casual listeners alike with their robust feature sets and innovative technologies.

The VSX-AX4AVi-G is a flagship model that boasts a powerful 7.1 channel surround sound system, delivering an immersive audio experience. With 130 watts per channel, it ensures that even the most demanding soundtracks are reproduced with clarity and strength. Supporting various surround sound formats, including Dolby TrueHD and DTS-HD Master Audio, the receiver creates a cinema-like experience at home. The inclusion of Pioneer's proprietary MCACC (Multi-Channel Acoustic Calibration System) enables automatic speaker setup and calibration, optimizing audio quality based on the specific characteristics of the room.

In contrast, the VSX-AX2AV-G is designed for those seeking high-end audio without a plethora of features. While it also supports 7.1 channel playback, it focuses on delivering a more straightforward user experience. The AX2AV-G offers similar power output per channel, ensuring rich and full-bodied sound reproduction. Its straightforward user interface makes it accessible for users who want quality audio without the complexity.

Both models feature advanced video processing capabilities and support high-definition video formats. They can upscale standard-definition content to 1080p through HDMI, ensuring that users get the best quality possible from their video sources. The HDMI connectivity allows for multiple input sources and supports 4K video resolution, making both receivers future-proof for evolving home theater setups.

In terms of connectivity, the VSX-AX4AVi-G and VSX-AX2AV-G offer a wide range of inputs and outputs, including multiple HDMI ports, component video inputs, and composite connections, accommodating various devices such as Blu-ray players, gaming consoles, and streaming devices. The receivers also feature advanced digital signal processing, enhancing sound quality and making music playback more enjoyable.

Additionally, these receivers come equipped with a range of audio enhancement features such as Phase Control and Advanced Sound Retriever, which help to improve audio playback by enhancing high frequencies and restoring lost details, especially when streaming compressed audio formats.

In summary, the Pioneer VSX-AX4AVi-G and VSX-AX2AV-G represent two excellent options in the receiver market. With their combined focus on high-quality audio, advanced video processing, and user-friendly operation, they provide an ideal solution for anyone looking to enhance their home entertainment experience.