TROUBLESHOOTING
PROBLEM | CHECK | SOLUTION | |
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Burners burn with a yellow or | Inspect Spider/Insect screens for possible obstructions.. (Blockage | Clean Spider/Insect screens.. (See “ANNUAL MAINTENANCE” | |
orange flame, in conjunction with | of holes..) | section) | |
the smell of gas (This is normal for |
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the burner lighting tube). |
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Symptoms: | The excess flow safety device, which is part of the barbecue to | To reset the excess flow safety device turn all burner control | |
Burners do not light. | cylinder connection, may have activated.. | knobs and the cylinder valve off.. Disconnect the regulator from the | |
| cylinder.. Turn burner control knobs to HI.. Wait at least 1 minute.. | ||
have a small flickering flame in the |
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| Turn burner control knobs to OFF.. Reconnect the regulator to the | ||
HI position. |
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| cylinder.. Turn cylinder valve on slowly.. Refer to “MAIN BURNER | ||
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Barbecue temperature only reaches |
| IGNITION”.. | |
250° to 300° in the HI position. |
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Burner does not light, or flame is | Is LP fuel low or empty? | Refill LP cylinder.. | |
low in HI position. |
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Is fuel hose bent or kinked? | Straighten fuel hose.. | ||
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| Does Burner light with a match? | Clean burners.. (See “MAINTENANCE” section) | |
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| Did you use the snap igniter several times until the main burner lit? | Make sure to hold the control knob in for two seconds after | |
| (See “MAIN BURNER IGNITION”) | snapping the igniter and seeing the orange flame from the burner | |
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| lighting tube.. | |
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| Does the igniter work (Do you see a spark when you repeatedly | Try manually lighting the burner (refer to “MAIN BURNER | |
| use the snap igniter)? | MANUAL IGNITION”).. Call customer service.. | |
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Experiencing | Are you preheating barbecue in the prescribed manner? | All burners on HI for 10 to 15 minutes for preheating.. | |
m CAUTION: Do not line |
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Are the cooking grates and Flavorizer® bars heavily coated with | Clean thoroughly.. (See “CLEANING” section) | ||
the bottom tray with |
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aluminum foil. | Is the bottom tray “dirty” and not allowing grease to flow into catch | Clean bottom tray.. | |
| pan? |
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Burner flame pattern is erratic. | Are burners clean? | Clean burners.. (See “MAINTENANCE” section) | |
Flame is low when burner is on HI. |
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Flames do not run the whole length |
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of the burner tube. |
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Inside of lid appears to be “peeling.” | The lid is porcelain enamel or stainless steel, not paint.. It cannot | Clean thoroughly.. (See “CLEANING” section) | |
(Resembles paint peeling.) | “peel”.. What you are seeing is baked on grease that has turned to |
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| carbon and is flaking off.. |
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| THIS IS NOT A DEFECT. |
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Cabinet doors are not aligned. | Check the adjustment pin on the bottom of each door. | Loosen adjustment nut/s. Slide door/s until aligned. Tighten nut. | |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
SIDE BURNER TROUBLESHOOTING
PROBLEM | CHECK | SOLUTION |
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Side Burner does not light. | Is gas supply off? | Turn supply on.. |
| The excess flow safety device, which is part of the barbecue to | To reset the excess flow safety device turn all burner control |
| cylinder connection, may have activated.. | knobs and the cylinder valve off.. Disconnect the regulator from the |
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| cylinder.. Turn burner control knobs to START/HI.. Wait at least 1 |
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| minute.. Turn burner control knobs to OFF.. Reconnect the regulator |
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| to the cylinder.. Turn cylinder valve on slowly.. Refer to “SIDE |
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| BURNER IGNITION”.. |
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Flame is low in HI position. | Is the fuel hose bent or kinked? | Straighten hose.. |
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Push button ignition does not work. | Does burner light with a match? | If match lights burner, check igniter (See “SIDE BURNER |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
www.weber.com® 31
