TROUBLESHOOTING

PROBLEMS

SOLUTIONS

Burner does not ignite when you push the

Be sure that there is gas flow to the burner by attempting to match light your burner. Refer to “BURNER IGNITION—

igniter button.

Lighting with a Match.” If match lighting is successful, the problem lies in the ignition system. Refer to “MAINTAINING

 

THE PUSH BUTTON IGNITION SYSTEM (Q® 1000 & Q® 2000)” or “MAINTAINING THE ELECTRONIC IGNITION

 

SYSTEM (Q® 1200 & Q® 2200).”

 

Be sure that wires are correctly inserted into terminals on igniter electrode assembly. Check that the wires are

 

connected to terminals on the push button igniter (Q® 1000 & Q® 2000) or the electronic igniter module (Q® 1200 &

 

Q® 2200). Refer to “MAINTAINING THE PUSH BUTTON IGNITION SYSTEM (Q® 1000 & Q® 2000)” or “MAINTAINING

 

THE ELECTRONIC IGNITION SYSTEM (Q® 1200 & Q® 2200).”

 

If a new battery is installed, confirm that battery’s plastic wrapping has been removed. Verify that the battery is in good

 

condition and has been installed correctly. Refer to “MAINTAINING THE ELECTRONIC IGNITION SYSTEM (Q® 1200 &

 

Q® 2200).”

Burner does not ignite, or flame is low when

LP fuel could be low or empty. Replace LP cylinder. Refer to “REMOVING THE LP CYLINDER.”

burner control knob is on high ( ) position.

 

Burner flame pattern is erratic.

Clean burner ports that run down the entire length of burner tube. Refer to “ANNUAL MAINTENANCE.”

Flame is low when burner control knob is on

 

high ( ) position.

 

Flames do not run the whole length of the

 

burner tube.

 

Burner burns with a yellow or orange flame, in

Inspect spider/insect screen for possible obstructions. (Blockage of holes.) Clean spider/insect screen.

conjunction with the smell of gas.

Refer to “ANNUAL MAINTENANCE.”

Experiencing flare-ups.

Grill must be preheated with burner on high for 10 to 15 minutes.

mCAUTION: Do not line the cookbox Clean the cooking grates thoroughly to remove grease. Refer to “CLEANING THE INSIDE OF THE GRILL.”

with aluminum foil.

The cookbox may be dirty and is not allowing grease to flow into removable catch pan. Clean cookbox. Refer to

“CLEANING THE INSIDE OF THE GRILL.”

Inside of lid appears to be “peeling.” (Resembles paint peeling.)

The inside of the lid is cast aluminum. It is not painted. It cannot “peel.” What you are seeing is baked-on grease that has turned to carbon and is flaking off. THIS IS NOT A DEFECT. Clean thoroughly. Refer to “CLEANING THE INSIDE OF THE GRILL.”

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.

16WWW.WEBER.COM®

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Weber 57503 manual Troubleshooting, Problems Solutions