TROUBLESHOOTING

31

 

 

 

PROBLEM

CHECK

CURE

 

 

 

Burners burn with a yellow or orange flame, in

Inspect Spider/Insect Screens for possible obstructions.

Clean Spider/Insect Screens. (See Section “Annual

conjunction with the smell of gas (This is normal

(Blockage of holes.)

Maintenance”)

for the burner lighting tube).

 

 

 

 

 

Symptoms:

The excess flow safety device, which is part of the

To reset the excess flow safety device turn all burner control

Burners do not light. -or- Burners have a small

barbecue to cylinder connection, may have activated.

knobs and the cylinder valve off. Disconnect the regulator

flickering flame in the “HI” position. -or-

 

from the cylinder. Turn burner control knobs to “HI”. Wait

Barbecue temperature only reaches 250˚ to 300˚

 

at least 1 minute. Turn burner control knobs to “OFF”.

in the “HI” position.

 

Reconnect the regulator to the cylinder. Turn cylinder valve

 

 

on slowly. Refer to “Lighting Instructions”.

 

 

 

Burner does not light, or flame is low in “HI”

Is LP fuel low or empty?

Refill LP cylinder.

position.

 

 

Is fuel hose bent or kinked?

Straighten fuel hose.

 

 

 

 

 

Does Burner light with a match?

If you can light Burner with a match, then check the

 

 

Crossover® ignition system.

 

Did you use the snap igniter several times until the main

Make sure to hold the control knob in for two seconds after

 

burner lit (See Lighting Instructions)?

snapping the igniter and seeing the orange flame from the

 

 

burner lighting tube.

 

 

 

 

Does the igniter work (Do you see a spark when you

Try manually lighting the burner (refer to “Main Burner

 

repeatedly use the snap igniter?

Manual Lighting”). Call customer service.

 

 

 

Experiencing flare-ups:

Are you preheating barbecue in the prescribed manner?

All burners on HI for 10 to 15 minutes for preheating.

 

 

 

 

Are the cooking grates and Flavorizer® bars heavily

Clean thoroughly. (See Section “Cleaning”)

 

coated with burned-on grease?

 

 

 

 

CAUTION: Do not line the bottom tray

Is the bottom tray “dirty” and not allowing grease to flow

Clean bottom tray.

into catch pan?

 

with aluminum foil.

 

 

 

 

 

 

Burner flame pattern is erratic. Flame is low when

Are burners clean?

Clean burners. (See Section “Maintenance”.)

burner is on “HI”. Flames do not run the whole

 

 

length of the burner tube.

 

 

 

 

 

Inside of lid appears to be “peeling.” (Resembles

The lid is porcelain enamel or stainless steel, not paint. It

Clean thoroughly. (See Section “Cleaning”.)

paint peeling.)

cannot “peel”. What you are seeing is baked on grease

 

 

that has turned to carbon and is flaking off.

 

 

THIS IS NOT A DEFECT.

 

 

 

 

Cabinet doors are not aligned.

Check the adjustment pin on the bottom of each door.

Loosen adjustment nut/s. Slide door/s until aligned. Tighten

 

 

nut.

 

 

 

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.

SIDEBURNER TROUBLESHOOTING

PROBLEM

CHECK

CURE

 

 

 

Side Burner does not light.

Is gas supply off?

Turn supply on.

 

The excess flow safety device, which is part

To reset the excess flow safety device turn all burner control knobs and the cylinder

 

of the barbecue to cylinder connection, may

valve off. Disconnect the regulator from the cylinder. Turn burner control knobs to

 

have activated.

START/HI. Wait at least 1 minute. Turn burner control knobs to “OFF”. Reconnect

 

 

the regulator to the cylinder. Turn cylinder valve on slowly. Refer to “Lighting

 

 

Instructions”.

 

 

 

Flame is low in “HI” position.

Is the fuel hose bent or kinked?

Straighten hose.

 

 

 

Push button ignition does not work.

Does burner light with a match?

If match lights burner, check igniter (see Sideburner Maintenance).

 

 

 

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.

WWW.WEBER.COM®

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Weber 89369 manual Sideburner Troubleshooting, Problem Check Cure

89369 specifications

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