TROUBLESHOOTING

GENERAL TROUBLESHOOTING

 

PROBLEMS

SOLUTIONS

Burner does not ignite when you push the igniter

Be sure that there is gas flow to the burners by attempting to match light your burners. Refer to “MAIN BURNER

button.

IGNITION—Lighting with a Match.” If match lighting is successful, the problem lies in the ignition system. Refer to

 

“MAINTAINING THE ELECTRONIC CROSSOVER® IGNITION SYSTEM.”

 

Be sure that wires are correctly inserted into terminals on igniter module. Check that the wires are connected to

 

terminals on igniter button under the control panel. Refer to “IGNITER MODULE WIRE GUIDE.”

 

If a new battery is installed, confirm that battery’s plastic wrapping has been removed. Verify that the battery is in good

 

condition and has been installed correctly. Refer to “MAINTAINING THE ELECTRONIC CROSSOVER® IGNITION

 

SYSTEM.”

Burner does not ignite, or flame is low in

Fuel hose could be bent or kinked. Straighten fuel hose.

high ( ) position.

 

Burner flame pattern is erratic.

Clean burner ports that run down the entire length of burner tube. Refer to “ANNUAL MAINTENANCE.”

Flame is low when burner is on high ( ) position.

 

Flames do not run the whole length of the

 

burner tube.

 

Burners burn with a yellow or orange flame, in

Inspect spider/insect screens for possible obstructions. (Blockage of holes.) Clean spider/insect screens.

conjunction with the smell of gas.

Refer to “ANNUAL MAINTENANCE.”

Experiencing flare-ups.

Grill must be preheated with all burners on high for 10 to 15 minutes.

mCAUTION: Do not line the slide-outClean the cooking grates and Flavorizer® bars thoroughly to remove grease. Refer to “ROUTINE MAINTENANCE.”

grease tray with aluminum foil.

The slide-out grease tray may be dirty and is not allowing grease to flow into catch pan. Clean slide-out grease tray.

 

Inside of lid appears to be “peeling.” (Resembles paint peeling.)

The inside of the lid is porcelain enamel or stainless steel. It is not painted. It cannot “peel.” What you are seeing is baked-on grease that has turned to carbon and is flaking off. THIS IS NOT A DEFECT. Clean thoroughly. Refer to

“ROUTINE MAINTENANCE.”

If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.

18WWW.WEBER.COM®

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Weber E210, SP310, E310 manual General Troubleshooting