Whirlpool 6ED25DQ If You Need Assistance Or Service, Before calling for assistance, Solution

If You Need Assistance Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling an authorized Whirlpool* service com- pany for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It-could save you the cost of a service call.-

PROBLEM

Your refrigerator will not operate

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with proper voltage.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

A household fuse has blown or			Replace	household	fuse	or reset circuit
circuit breaker		tripped.	breaker.
The	Refrigerator	Control is not	Set Refrigerator Control			to a numbered
set	correctly.		setting.	(See page	7.)

I--

:Unfamiliar sounds or a rattling/jingling noise

c

There is water in the defrost pan

I

The lights do not work

I The ice maker will not operate

The motor

seems to run too much

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned off.

Water is not getting to the ice maker.

The condenser coils are dirty. It is hot outside or in the room.

The door has been opened frequently.

A large amount of food has been put in at one time.

Remove item from on top of or behind the refrigerator.

New features on your new refrigerator make new sounds. (See “Understanding the sounds you may hear” on page 17.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace bulb. (See page 16.)

Allow the freezer time to get cold-this could take overnight.

Push signal arm down to the ON position. (See page 13.)

Turn the water valve on.

Check the water line for clogs or leaks.

Clean the coils (See page 19.)

On hot days, or if the room is too warm, the motor naturally runs longer.

Open the door as few times as possible.

The motor will run longer in order to cool down the interior when food is added.