IfYouNeedServiceOrAssistance
Wesuggestyou follow these steps:
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If your refrigerator will not operate:
lIs the power supply cord plugged into a live circuit with proper voltage? (See page 4.)
l Have you checked your home’s main fuses or circuit breaker box?
l Is the Refrigerator Control ON?
Remember:
Motor running time depends on different things: number of door openings, amount of food stored, temperature of the room, setting of the controls. Your new refrigerator may be larger than your old one so it has more space to be cooled. It also
has a regular freezer instead of a frozen food compartment. All this means better refrigeration and may require more running time than your old one.
2.If the problem is not due to one of the above items* ...
Contact the dealer from whom you purchased the unit or an authorized WhirlpoolSM service company.
If there is a rattling or jingling noise or unfa- miliar sounds:
lIs something on top of or behind the refrigerator making noise when the refrigerator is running?
l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrost cycle, or defrost water draining in the defrost pan.
If there is water in the defrost pan:
l This is normal in hot, muggy weather. The pan can even be half full. Make sure the refrigerator is level so the pan does not overflow.
If the lights do not work:
l Have you checked your home’s main fuses or circuit breaker box?
lIs the power supply cord plugged in to a live circuit with the proper voltage? (See page 4.)
3. If you need FSP” replacement parts* ...
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, contact the dealer from whom you purchased the unit or an authorized WhirlpoolSM service com-
pany.
l When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to respond to your request properly.
If a bulb is burned out:
l See instructions for changing light bulbs on page 8. Use appliance bulbs only.
If the motor seems to run too much:
l
l
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Is the condenser free of dust and lint?
On hot days, or if the room is warm, the motor naturally runs longer.
If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.
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