Requesting Assistance or Service
Before calling for assistance or service, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service in the U.S.A.:
1.If the problem is not due to one of the items listed
in “Troubleshooting”+ . . .
Call the Whirlpool Consumer Assistance Center telephone number. Dial
win the U.S.A.:
El | and talk with one of our trained |
|
consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to:
Whirlpool Brand Home Appliances Consumer Assistance Center c/o Correspondence Dept.
2000 North
Benton Harbor, Ml
Please include a daytime phone number in your correspondence.
2.If you need service+ .. .
Whirlpool has a nationwide network of
SERVICE technicians are trained to fulfill the product warranty and
l | * WASHING | MACHINES | h |
MAJOR, SERVICE IL REPAIR | DRYERS, | SERVICE | 6 REPAIR |
3.If you are not satisfied with how the problem was solved . ..
l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
+When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See the “ANote to You” section.) This information will help us respond properly to your request.
See: Whirlpool Appliances or Authorized Whirlpool Serwe (Example: XYZ Service Co.)
See: Whirlpool Applmces or Authorized Whirlpool Service (Example: XYZ Service Co.)
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