Whirlpool 960 Series warranty Solving Common Dishwashing Problems, Solution, chart

Models: 960 Series

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Solving Common Dishwashing Problems

Solving Common Dishwashing Problems

A convenient checklist for handling minor performance problems. Go over this list before calling for service. If you are unable to solve your dishwasher’s problem, turn to page 24 for service information.

Solution

chart

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

CAUSE

 

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

Food soil left

Improper

loading

 

Follow

loading

instructions

on

pages

6-9.

on dishes

Water temperature

Use the HIGH

TEMP

WASH

option.

If

 

 

 

 

too low

 

 

needed, turn home water heater up to

 

 

 

 

 

ensure water entering dishwasher is 120°F

 

 

 

 

(49°C) minimum. See “Tocheck water temp-

 

 

 

 

erature” on page 19. NOTE: In some cases,

 

 

 

 

loads may not dry as well when using the

 

 

 

 

HIGH TEMP

WASH

option.

 

 

 

 

 

 

Use of incorrect,

too

Use

recommended

dishwasher

detergents

 

little, or ineffective

only.

Follow

recommendations

 

on page 10

 

detergent

 

 

for amounts.

Never

use less

than

one

 

 

 

 

 

tablespoon per load. Detergent must be

 

 

 

 

fresh to be effective. Always store detergent

 

 

 

 

tightly closed in a cool, dry place.

 

 

 

 

Detergent

cakes

in

Use fresh

detergent

only.

Do not

allow

 

 

dispenser

 

 

detergent

to sit for several

hours

in a wet

 

 

 

 

dispenser. Check dispenser for caked

 

 

 

 

 

detergent. Clean dispenser when caked

 

 

 

 

detergent

is present.

 

 

 

 

 

 

 

 

 

Insufficient

fill due to

Home

water

pressure

should

be 20 to

120

 

low water

pressure

pounds

per square

inch (psi)

for

proper

 

 

 

 

dishwasher fill. A booster pump on the water

 

 

 

 

supply may be necessary if pressure is

 

 

 

 

too low.

 

 

 

 

 

 

 

 

 

 

 

 

Slowdown

of wash

Never use soap or laundry

detergents.

Use

 

arm due to high suds

recommended

dishwasher

detergents

 

only.

Spotting

Hard water or high

Use rinse agent to help prevent

spotting

and filming

mineral content

in

and filming.

See page

11. To

remove

 

hard

 

water

 

 

water film, see “Removing spots and film” on

 

 

 

 

page

22.

 

 

 

 

 

 

 

 

 

 

 

Water temperature too low

Use the HIGH TEMP WASH option. If needed, turn home water heater up to ensure water entering dishwasher is 120°F (49°C) minimum. See “Tocheck water temperature” on page 19. NOTE: In some cases, loads may not dry as well when using the HIGH TEMP WASH option.

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Whirlpool 960 Series warranty Solving Common Dishwashing Problems, Solution, chart