Whirlpool 9700 manual IfYouNeedServiceOrAssistance, Wesuggestyoufollow thesesteps

IfYouNeedServiceOrAssistance

Wesuggestyoufollow thesesteps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your dishwasher will not run, or stops during a cycle:

lIs the door tightly closed and securely latched?

lHas the cycle been correctly set and the Start/ Favorite pad pressed?

lIs the water turned on?

lHave you checked your home’s main fuses or circuit breaker box?

lIs the dishwasher wired into a live circuit with the proper voltage?

lIf the motor has stopped because of an overload, it will automatically reset itself within a few min- utes If the motor does not start, call for service.

lIs the delay feature on?

If your dishwasher seems to run too long:

l Is your household water temperature set too low? Low water temperature settings will cause longer dishwasher operating times.

lAre you using Pots & Pans Cycle or Hi-Temp Option? The dishwasher may be waiting for the water to heat.

If dishwasher won’t fill:

lIs overfill protector stuck in “up” position? Overfill protector should move up and down freely. Press down to release.

If water remains in the dishwasher:

lHas the cycle completed?

l A small amount of remaining water is normal.

. Is drain air gap clogged?

If detergent remains in the covered detergent cup:

lIs the bottom rack in backwards? (The rack bumpers should be at the front.)

l Is the dishwasner detergent fresh and dry without lumps?

lIs the cycle completed?

If HI-TEMP LESS THAN 135” indicator shows at the end of a cycle:

lHave you run water at the nearest sink before starting the dishwasher?

l Is water temperature at the household water heater at least 140°F (60”(Z)? Set water heater thermostat to a higher setting.

If CA shows on the display:

lHas there been a power failure?

lHas the door been open longer than 2 hours? (See page 11)

If “LOCKED” shows on the display or the control pads don’t work:

lIs the lock-out feature on? (See page 7)

If the beep does not sound when pads are pressed:

l Has the sound signal been turned off? (See page 8)

If white residue appears on front of access panel:

l Is more detergent being used than needed? See page 19 for recommended amounts of detergent.

l Some liquid detergents develop excess foam and build up on exterior of access panel. Try a different brand to reduce foaming and eliminate build-up.

If you hear grinding, grating, crunching, buzzing sounds:

l A hard object has probably entered the POWER CLEAN’” Module. The sound should stop when the object is ground up.

If dishes aren’t as dry as you expected:

l Is the rinse agent dispenser filled? Using a rinse agent greatly improves drying. (See page 20.)

2. If you need assistance*...

Call Whirlpool Consumer Assistance Center telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained consultants.The consultant can instruct you in how to obtain satis- factory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. William Clark

Consumer Assistance Representative Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

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