Whirlpool ACE184XM0 Before calling for assistance, If you need service, If you need assistance

If you need service or assistance, we suggest you follow these five steps:

1. Before calling for assistance

Performance problems often result from little things you can find and fix yourself without tools of any kind.

Air conditioner won’t run

1.Is unit plugged into a live circuit with proper voltage?

2.Is switch turned on?

3.Is thermostat set correctly?

4.Have you checked your home’s main fuses or circuit breaker box?

5.Has the time-delay fuse blown?

6.Has the local power failed?

Unit blows fuses:

1.Are time-delay fuses being used?

2.Is an extension cord being used? (Do not use an extension cord to run your air conditioner.)

3.Are you waiting two minutes after turning cooling circuit off before trying to restart unit?

3.If you need service*. . .

Whirlpool has a nation- wide network of franchised

TECH-CARE@ service Companies. TECH-CARE

service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States. To

locate TECH-CARE service in your area. Call our COOL-LINE service assistance tetephone number (see z;d\F) or look In your telephone directory Yellow Pages

APPLIANCES		. HOUSEHOLD -				ELECTRICAL		APPLIANCES -
MAJOR	- SERVICE L		REPAIR			MAJOR	- REPAIRING 8 PARTS
WHIRLPOOL	APPLIANCES			OR	WHIRLPOOL		APPLIANCES
FRANCHISED	TECHCARE		SERVICE		FRANCHISED TECH-CARE SERVICE
SERVICE		COMPANIES				SERVICE		COMPANIES
XYZ SERVICE	CO.				XYZ	SERVICE CO.
123 Maple			9999999		in	Maple		.999-9999

Unit turns on and off. or does not cool room:

Is filter clean? ’

::Are coils clean (both evaporator [inside] and condenser [outside])?

3.Is there excessive moisture or heat (open vessel cooking, showers, etc.)?

4.Try setting fan to higher speed.

5.Try setting thermostat to a cooler setting.

Operating sounds:

1.When your room air conditioner is operating normally, you will hear sounds such as:

l Droplets of water hitting the condenser, causing a “pinging” or “clicking” sound. Water droplets help to cool the condenser.

l Air movement from the fan, especially on high fan speed setting.

l Clicks from the thermostat cycle.

2.Sounds also may be caused by house construction - such as vibration of the unit due to wall construction or unsteady window mounting area.

2. If you need assistance*. ..

Call Whirlpool COOL-LINE@ service assistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained Consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

OR

WASHING	MACHINES,		DRYERS
& IRONERS		- SERVICING
WHIRLPOOL	APPLIANCES
FRANCHISED	TECHCARE		SERVICE
SERVICE		COMPANIES
XYZ SERVICE	CO
123 Made			993-9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Con- sultants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirloool Corooration 2000’M 63 ’

Benton Harbor, Ml 49022 0

FSP

5. If you need FSP@ replacement parts*. ..

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement par-t for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE service assistance number in Step 2.

l If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request for assistance.

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