IfYouNeedServiceOrAssistance
Wesuggestyoufollow thesesteps:
1. gefore calling for assistance...
Performance problems often result from little things you can Lnd and fix your& without tools of any kind.
Air oendWonor won? run:
lIs unit plugged into a live circuit with proper voltage? l Is swttch turned on?
l Is thermostat set correctly?
l Has a fuse blown or a circuit breaker tripped? l Has the local power failed?
3. if you need service?..
|
| Whirtpoolhasanationwide | - |
| - |
| |
vkf | 01 | ssnriceannpaniw3.whirlpool |
|
l9 | (KRVICE servicetechniciansar9batned | ||
| tofllHilltheprodlGt~and |
| |
provide | |||
States. To locate the authorized Whfdpool m | con+ | ||
pany in your | area, call our | as&t- |
ante telephone number (see Step 2) or bok In your telephone directory Yellow Pages under:
Unit blows fuses or trips circuit breaker:
l Am
l Is an extension cord being used? (Do not use an extensfon cwd to run your air condltloner.)
l Are you waiting three minutes after turning cooling circuft off before trying to restart unit?
Unittumsonandoff,ordoesnotcooiroom:
lIs fitter clean?
l Am coils clean (both evaporator [inside] and condenser
l Is there excessive moisture or heat (open vessel cook- ing, showers, etc.)?
l Try setting fan to higher speed.
l Try setting thermostat to a cooler setting.
operating sounds:
l When your room air conditioner is operatfng nomuiiy, you will hear sounds such as:
l Droplets of water hitting the condenser, causing a ‘pinging” or “clicking” sound. Water droplets help to coolthe condenser.
l Air movement from the fan, especially on high fan speed
l Clicks from the thermostat cycle.
l Sounds also may be caused by house construction - such as vibration of the unit due to wall construction or unsteady window mounting area.
2. if you need assistance’...
Call WhIrlpool
wnumkr. Dfai free from
. IntheU.&
andtatkwkhoneofourtrainedconsuttants.Theconsul- tantcaninstructyouinhowtoobtafnsattsfactoryopera- ttonfromyourapptianceor,ifsewiceisneceeaary, tecomrnencl a qualified senrice company in your area.
SERVICE COMPANIES
XYf2;EMy;; CO
4. if you have a problem:..
Call our
Mr. Donald Skinner
Director of Consumer Relations Whirlpool Corporation
2ow
Senton Harbor, MI 49022
Please include a daytime phone number in your correspondence.
6. if you need FSP@replacement parts?..
FSP is a registered trademark of Whirlpool Corporation for qualii parts. Look for this symbol of quatii w you need a replacement part for your Whirtpool appliance. FSP replacement parts will fit rtgM and ti right, because they are made to the same exacting spec- ifications used to build every new Whirlpoot appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirtpool
6.if you are not satisfied with how the pro&km was soived~..
l Contact the Major Appliance Consumer Action Panef (MACAP). MACAP is a group of independent am- sumer experts that voices consumer views at the high- est levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized sew- icer or Whirlpool have failed to resofve your problem.
Major Appliance Consumer Actton Panet 20 North Wacker Drive
Chicago, IL 6CNO6
lMACAP will in turn inform us of your actton.
‘When requesting assistance, please provtde: model number, serial number, date of purchase, and a oompietedeacripiionoftheprobtem.Thle~ isrwededinordertob&errespondtoyourrequeet.
15