Whirlpool CCW5264EW0 Requesting Assistance or Service in the U.S.A, If you need assistance

Requesting Assistance or Service in the U.S.A.

Before calling for assistance or service, please check “Troubleshooting” on pages 23-24. It may save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance* .. .

Call our toil-free number. Dial toil-free from

1-1 anywhere in the U.S.A.:

1-800-253-l 301

and talk with one of our trained consultants. The consultant can instruct YOUin

how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

2. If you need service* . ..

Contact the dealer from whom you purchased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our toll-free tele- phone number in Step 1.

l When asking for help or service:

3.If you need

replacement parts . ..

To locate replacement parts in your area, refer to step 2 or call our Consumer Assis- tance Center number in step 1.

4.If you are not satisfied with how the problem was solved . ..

l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer or authorized servicer have failed to resolve your problem.

Major Appliance Consumer

Action Program

20 North Wacker Drive

Chicago, IL 60606

lMACAP will in turn inform us of your action.

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.

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