Before You Call For Service
If you are having an operating problem, check the chart to see what the cause might be before you call for assistance.
OPERATING PROBLEM
CHECK IF | WHAT TO DO |
Nothing operates.
Burner fails to light.
Burner flames are uneven.
1 Cooktop is properly connected to gas and electrical supplies.
. Fuse has blown or circuit breaker has tripped.
1 The flow of combustion and /or ventilation air to the cooktop is blocked.
. Cooktop is connected to electrical power.
. Fuse has blown or circuit breaker has tripped.
. Burner ports are clogged.
1 Burner ports are clogged.
. Contact qualified service technician to reconnect cooktop to gas and/or electrical supplies. (See Installation Instructions.)
. Replace fuse or reset circuit breaker. In case of prolonged power failure, manually light burners (see page 4).
. Remove blockage to air flow to and around cooktop.
1 Contact qualified service technician to reconnect cooktop to electrical supply. (See Installation Instructions.)
. Replace fuse or reset circuit breaker.
In case of prolonged power failure, manually light burners (see page 4).
. Clean with a straight pin (see pages 5 and 6).
. Clean with a straight pin (see pages 5 and 6). If this fails, call a qualified technician for service.
Burner flames lift off ports, are yellow, or are noisy when turned off.
Burner makes pop$ng noise when on.
Control knob(s) will not turn.
Food sticks to griddle.
| . Contact qualified technician to check |
| air/gas mixture. |
. Burner is wet from washing. | . Let dry. |
1 You pushed in knob(s) before trying to . Push in knob(s) before turning. turn.
. | Griddle | surface | is scratched. | . Use only correct cooking | and | |
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| cleaning utensils that will not | ||
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| damage griddle | surface. |
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. | Griddle | surface | is seasoned. | . Season griddle | surface, | if needed. |
. | Griddle | control | knob is set on HI. | . Turn control to a lower setting to | ||
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| cook. |
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(See page 4 for additional griddle cooking tips.)
Cooking results aren’t what you expected.
. Flame size fits the cooking utensil being used.
. Pans are the size called for in the recipe.
. You are following a tested recipe from a reliable source.
. The cooking utensils have smooth, flat bottoms and fit the surface burners.
. Adjust flame size to fit cooking utensil.
. Use
. Modify recipe or find a new recipe.
. Use cooking utensils with smooth, flat bottoms.
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