Whirlpool CT14NKXJN00 manual Your refrigerator will not operate, Lights do not work

Models: CT14NKXJN00

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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator will not operate

Is the power supply cord unplugged?

Firmly plug the cord into a live outlet with proper voltage.

Has a household fuse or circuit breaker tripped? Replace the fuse or reset the circuit.

Is the Refrigerator Control turned to the “OFF” position?

Refer to the “Setting the Control” section.

Is the refrigerator defrosting?

Recheck to see if the refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.

The lights do not work

Is the power supply cord unplugged?

Firmly plug the cord into a live outlet with proper voltage.

Is a light bulb loose in the socket?

Turn the refrigerator control to “OFF”. Disconnect the refrigerator from the electrical supply. Gently remove the bulb and reinsert. Then reconnect the refrigerator to the electrical supply and reset the refrigerator control.

Has a light bulb burned out?

Replace with an appliance bulb of the same wattage, size, and shape. See the “Changing the Light Bulb” section.

There is water in the defrost drain pan

Is the refrigerator defrosting?

The water will evaporate. It is normal for water to drip into the defrost pan.

Is it more humid than normal?

Expect that the water in the defrost pan will take longer to evaporate. This is normal when it is hot or humid.

The motor seems to run too much

Is the room temperature hotter than normal? Expect the motor to run longer under warm conditions. At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more of the time.

Has a large amount of food just been added to the refrigerator?

Adding a large amount of food warms the refrigerator. It is normal for the motor to run longer in order to cool the refrigerator back down. See the “Food Storage Guide” section.

Are the doors opened often?

Expect the motor to run longer when this occurs. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.

Is the control set correctly for the surrounding conditions?

Refer to the “Setting the Control” section.

Are the doors closed completely?

Push the doors firmly shut. If they will not shut all the way, see “The doors will not close completely” later in this section.

Are the condenser coils dirty?

This prevents air transfer and makes the motor work harder. Clean the condenser coils. Refer to the “Cleaning Your Refrigerator” section.

NOTE: Your new refrigerator will run longer than your old one due to its high efficiency motor.

The refrigerator seems to make too much noise

The sounds may be normal for your refrigerators. Refer to the “Understanding Sounds You May Hear” section.

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Whirlpool CT14NKXJN00 Your refrigerator will not operate, Lights do not work, There is water in the defrost drain pan