If you need service or assistance,

we suggest you follow these five steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your dishwasher will not run, or stops during

acycle:

l

Is the

 

door

tightly

closed

and

securely

 

 

latched?

 

 

 

 

 

 

 

 

 

 

 

 

l

Has

the

cycle

been

 

correctly

set?

 

 

 

l

Is the

water

turned on?

 

 

 

 

 

 

 

l

Have

you checked

your

home’s

main

fuses

or

 

circuit

breaker

box?

 

 

 

 

 

 

 

 

 

l

Is the

dishwasher

wired

into

a live

circuit

with

 

the

proper

voltage.

 

 

 

 

 

 

 

 

 

l

If the

motor

has

stopped

 

because

 

of an

over-

 

load,

it

will

automatically

 

reset

itself

within

a

 

few minutes. If the motor does not start, call for

 

service.

 

 

 

 

 

 

 

 

 

 

 

 

If water remains in the dishwasher:

 

 

 

 

 

l

Has

the

cycle completed?

 

 

 

 

 

 

 

l

A small

amount

of remaining

water

is normal.

l Is drain air gap clogged?

 

 

 

 

 

 

 

If detergent

remains

in the

covered

 

detergent

 

cup:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

l

Is the

bottom rack

in

backwards?

 

(The

rack

 

bumpers should be at the front.)

 

 

 

 

 

l

Is the

dishwasher

detergent

 

fresh

and

dry

with-

 

out

lumps?

 

 

 

 

 

 

 

 

 

 

 

l

Is the

cycle

completed?

 

 

 

 

 

 

 

 

3. If you need service*...

 

 

Whirlpool

 

has a

 

 

nationwide

 

net-

 

 

work

of

franchised

.

,

TECH-CARE@ Serv-

ice

Companies.

k

 

 

TECH-CARE

service

 

 

2

 

technicians

 

are

 

trained

to

fulfill the

7mH-CARE

product

 

warranty

FRANCHISED

SERVICE

 

““1

 

and

provide

after-

 

 

 

 

warranty

 

service,

anywhere in the United States. To locate TECH- CARE service in your area, call our COOL-LINE service assistance telephone number (see Step

2)or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-

 

ELECTRICAL

APPLIANCES-

MAJOR-SERVICE

8 REPAIR

MAJOR

- REPAIRING

8 PARTS

OR

WHIRLPOOL APPLIANCES

WH,RLPOOt APPLIANCES

FRANCHISEDTECH CARESERVICE

FRANCHISEDTECH

CARESERVICE

SERVIC‘E(‘0.Ml’A.~/ES

 

.SEHI,,‘E~‘,,.w,:-l.v,t.\

XYLSERVICECO

 

XYZSERVICECO

123MAPLE

999-9999

123MAPLE

999~9999

 

OR

 

 

WASHING

MACHINES,

DRYERS

 

8

IRONERS-SERVICING

 

WHIRLPOOL APPLIANCES

 

FRANCHISEDTECH

CARESERVICE

 

StXL’Ic‘E~‘o.IIPAII\.YIES

XYZSEAVICECO

 

 

123MAPLE

999

9999

2. If you need assistance%.

Call Whirlpool COOL-LINE@ service assist- ante telephone number. Dial free from any- where In the U.S.:

l-800-253-1301

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area.

4. If you have a problem%.

Call our COOL-LINE service assistance tele- phone number [see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert Stanley

Division Vice President

Whirlpool Corporation

2000 US-33, North

Benton Harbor, Ml 49022

5.If you need FSP” replacement parts? ..

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this sym- bol of quality whenever you need a replace-

ment part for your Whirlpool appliance. FSP re-

placement parts will fit right and work right, because they are made to the same exacting

specifications used to build every new Whirlpool appliance.

*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

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Whirlpool DU2000XS, DU2016XS manual If you need service, If you need assistance%, If you have a problem%