Whirlpool DU8lOOXX IfYouNeedServiceOrAssistance, If you need service’, JTHOR,ZEOWHlRLPOOLSERVICE

IfYouNeedServiceOrAssistance

Wesuggestyoufollow thesefivesteps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your dishwasher will not run, or stops during a cycle:

lIs the door tightly closed and securely latched? l Has the cycle been correctly set?

l Is the water turned on?

lHave you checked your home’s main fuses or circuit breaker box?

lIs the dishwasher wired into a live circuit with the proper voltage?

lIf the motor has stopped because of an overload, it will automatically reset itself within a few min- utes If the motor does not start, call for service.

If dishwasher won’t fill:

lIs overflow protector stuck in “up”position? Overflow protector should move up and down freely. Press down to release.

If water remains in the dishwasher:

lHas the cycle completed?

lA small amount of remaining water is normal. l Is drain air gap clogged?

If detergent remains in the covered detergent cup:

lIs the bottom rack in backwards? (The rack bumpers should be at the front.)

lIs the dishwasher detergent fresh and dry without lumps?

lIs the cycle completed?

If white residue appears on front of access panel:

lIs more detergent being used than needed? See page 9 for recommended amounts of detergent.

l Some liquid detergents develop excess foam and build up on exterior of access panel. Try a different brand to reduce foaming and eliminate build-up.

2. If you need assistance:..

Call Whirlpool COOL-LINE@ service assistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained consultants,

The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

3. If you need service’...

Whirlpool has a nationwide network of authorized

whi+l 01~ WhirlpoolSM service com- SEnvrcs panies. Whirlpool service

-3technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States. To locate the authorized Whirlpool service com- pany in your area, call our COOL-LINE@ service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

WASHlNGMACHINESDR”ERS.

&IRONERS- SERVICIIIG WHIRLPOOLAWLlANCES

A!JTHOR,ZEOWHlRLPOOLSERVICE

SERVICECOMPAN,ES XYLXRYICCco

123MAPLE 999-9999

4. If you have a problem’...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our con- sultants, or if you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

5. If you need FSP’ replacement parts:..

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement pat-l for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL- LINE service assistance number in Step 2.

‘If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

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