Whirlpool DU9450XT Before calling for assistance, If you need assistance%, If you need service

If you need service or assistance, we suggest you follow these steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

if your dishwasher will not run, or stops during a cycle:

l Is the door tightly closed and securely latched?

l Has the cycle been correctly set? l Is the water turned on?

l Have you checked your home’s main fuses or circuit breaker box?

l Is the dishwasher wired into a live circuit with the proper voltage?

l If the motor has stopped because of an over-

load, it will automatically reset itself within a few minutes. If the motor does not start, call for service.

l Is the delay feature on?

If your dishwasher seems to run too long:

l Are you using the POTS & PANS Cycle or HI- TEMP Washing Option? Is the dishwasher wait- ing for water to heat?

If water remains in ihe dishwasher: l Has the cycle completed?

l A small amount of remaining water is normal. l Is drain air gap or drain hose clogged?

if detergent remains in the covered detergent cup:

l Is the bottom rack in backwards? (The rack bumpers should be at the front.)

l Is the dishwasher detergent fresh and dry with- out lumps?

l Is the cycle completed?

if white residue appears on front of access panel:

l Is more detergent being used than needed?

See page 7 for recommended amounts of detergent.

l Some liquid detergents develop excess foam and build up on exterior of access panel. Try a different brand to reduce foaming and elimi- nate build-up.

if you hear grinding, grating, crunching, buzz- ing sounds:

l A hard object has probably entered the POWER CLEAN’” Module. The sound should stop when the object is ground up.

If the WATER HEATING Signal light flashes:

. Have you run water at the nearest sink before starting dishwasher?

. Is water temperature at least 140°F (6O”C)? Set water heater thermostat to a higher setting.

if signal lights flash and the dishwasher stops or will not run:

l Has there been a power failure?

l Is the cycle pause feature on? [See page 11.)

If control pads don’t work:

l Is the lock-out feature on? (See page 12).

If the beep does not sound when pads are pressed:

l Has the sound signal been turned off? (See page 12.)

2. If you need assistance%.

Call Whirlpool COOL-LINE@ service assist- ance telephone number. Dial free from any- where in the U.S.:

1-800-253-1301

and talk with one of our trained consultants. The consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

3.If you need service:..

Whirlpool has a nationwide

y network of authorized

whi+l ,Eok, WhirlpoolSM service com-

-=L;panies Whirlpool service technicians are trained to fulfill

the product warranty and provide after- warranty service, anywhere in the United States.

To locate the authorized Whirlpool service

company in your area, call our COOL-LINE’” service assistance telephone number [see Step

2)or look in your telephone directory Yellow Pages under:

AWLlANCES- nO”SEHOLD- ELECTRICALAWLlANCES- MAJOR-SERVICE&REPAlR MAJOR- REPAIRwiG(LPARTS

SE,~“,~‘E~‘I,M/‘AN,RS XYZSERVICEco

123MAPLE 999-9999

*When requesting assistance, please provide: model number, serial number, date of pur-

chase, and a complete description of the problem. This information is needed in order to better respond to your request.

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