If You Need Assistance Or

sewice

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell YOU what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Your refrigerator will not operate

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or circuit breaker tripped.

The Refrigerator Control is not set correctly.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace household fuse or reset circuit breaker.

Set Refrigerator Control to a numbered setting. (See page 7.)

Unfamiliar sounds or a rattling/jingling noise

There is water in the defrost pan

The lights do not work

The ‘ce maker will not operate

The motor

seems to run too much

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned off.

Water is not getting to the ice maker.

The condenser coils are dirty. It is hot outside or in the room.

The door has been opened frequently.

A large amount of food has been put in at one time.

Remove item from on top of or behind the refrigerator.

New features on your new refrigerator make new sounds. (See “Understanding the sounds you may hear” on page 16.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace bulb. (See page 15.)

Allow the freezer time to get cold-this could take overnight.

Push signal arm down to the ON position. (See page 11.)

Turn the water valve on.

Check the water line for clogs or leaks.

Clean the coils. (See page 18.)

On hot days, or if the room is too warm, the motor naturally runs longer.

Open the door as few times as possible.

The motor will run longer in order to cool down the interior when food is added.

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Whirlpool ED20PK, ED22ZR, ED20ZK warranty If You Need Assistance Or, Before calling for assistance, Possible Cause, Solution
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ED20ZK, ED20PK, ED22ZR specifications

The Whirlpool ED22ZR, ED20PK, and ED20ZK models are part of Whirlpool's renowned lineup of refrigerators, offering users a blend of functionality, modern design, and energy efficiency. These refrigerators are designed to cater to diverse kitchen needs while enhancing the overall aesthetic of home environments.

The Whirlpool ED22ZR features a spacious interior equipped with a wide range of adjustable shelves that provide flexibility in organization. One of the standout features of this model is its Adaptive Defrost technology, which monitors frost build-up and optimizes the defrost process, ensuring food remains fresh while conserving energy.

The ED20PK model combines style with utility, showcasing a sleek exterior finish that complements various kitchen decors. This model is designed with a humidity-controlled crisper drawer which keeps fruits and vegetables fresh for longer periods by maintaining the optimal moisture levels. Additionally, the ED20PK incorporates a factory-installed icemaker, offering the convenience of having ice readily available on demand, an essential feature for entertaining and daily hydration needs.

The Whirlpool ED20ZK focuses on providing efficient cooling and energy savings without compromising storage space. Equipped with the Pick-Off™ shelf design, users can easily adjust the height of the shelves to accommodate larger items, enhancing the usability of the refrigerator. Another significant characteristic is its Energy Star certification, which signifies that it meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency.

All three models showcase Whirlpool's commitment to superior technology, including electronic temperature controls for precise adjustments. The interior lighting is designed to enhance visibility, making it easier to access food items in various sections of the refrigerator. Additionally, the sound-dampening technology ensures quieter operation, contributing to a more peaceful kitchen environment.

Overall, the Whirlpool ED22ZR, ED20PK, and ED20ZK models represent a powerful combination of convenience, efficiency, and thoughtful design. With their various features and benefits, these refrigerators are ideal for families and individuals seeking reliability and performance in their daily kitchen activities. They not only fulfill basic cooling needs but also accommodate modern lifestyles with finesse, making them a great investment for any home.
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