If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

It your refrlgemtor will not operate:

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Temperature Control turned ON?

It there Is a mffllng or Jlngllng nolse, or other un- famlllar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator is running?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan.

If there Is water In the defrost pan:

l In hot, muggy weather, this is normal. The pan can even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.

It the Ilghts are not worklng:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4,)

It a bulb Is burned out:

l See instructions for changing light bulbson page 7. Use appliance bulbs only.

If the motor seems to run too much:

l Is the condenser, behind the base grille, free of dust and lint?

lOn hot days, or if the room is warm, the motor natu- rally runs longer.

l If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls

And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compart- ment. All this means better refrigeration and may re- quire more running time than your old one.

2. If you need assistance*...

Call Whlrlpool COOL-LINE@service assistance telephone number. Dlal free from:

Contlnental U.S. . . . . . . . . . . . . . (800) 253-1301 Mlchlgan , . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawall . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Con- sultant can instruct you in how to bbtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.

3.If you need setice*...

Whirlpool has a na-

tionwide network of franchised TECH-CAREQ Service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate TECH-

CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-

HOUSEHOLD-

 

ELECTRICAL

APPLIANCES-

MAJOR-

SERVICE

6

REPAIR

 

MAJOR-

REPAIRING

6 PARTS

WHIRLPOOL

APPLIANCES

 

OR

WHIRLPOOL

APPLIANCES

 

 

 

 

FRANCtttSED TECH-CARE

SERVICE

 

FRANCHISED TECH.CARE

SERVICE

SERVICE

COMPANIES

 

 

SERVICE

COMPANIES

XYZ SERVICE

CO

 

 

 

XYZ SERVICE

CO

 

 

123 Maple

 

 

999.9999

 

123 Maple.

 

 

999.9999

 

 

 

 

OR

 

 

 

 

 

 

WASHING

MACHINES.

DRYERS

 

 

 

 

6

IRONERS-SERVICING

 

 

 

 

WHIRLPOOL

APPLIANCES

 

 

 

 

 

FRANCHISED TECH-CARE SERVICE

 

 

 

 

 

SERVICE

 

COMPANIES

 

 

 

 

 

XYZ SERVICE CO

 

 

 

 

 

 

 

123 Maple

 

 

999.9999

 

 

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33, North Benton Harbor, Ml 49022

‘If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.

0

 

FSP

IS a teglstered

 

trademark

of

WhIrlpool

 

 

Corporatlon

 

for

quality

parts

Look

for this

symbol

 

 

of

quality

whenever

 

You

need

a

replacement

part

FSP

 

for

your

Whirlpool

 

appliance

FSP

replacement

 

parts

will

fit right

and

work

right,

because

they are

 

 

 

63

made

to

the

some

exacting

 

specifications

used

 

to

build

every

new

WhIrlpool

appliance

 

 

 

 

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Whirlpool EDl9VK manual Before calling for assistance, If you need assistance, If you need setice, If you have a problem