If you need service or help, we suggest you follow these three steps:
1. Before calling for service...
Performance problems are sometlmes caused by little things you can correct without tools Before you call for service, check this list
If your refrigerator will not operate: l Is the electric cord plugged 1r3
lIs CIfuse blown or a circuit breaker trlpped’
l Is the Temperature Control dlol turned ON’ If your ice maker will not operate:
l Has the freezer had enough time to get cold? With
| a new refrigerator, this might take overnight |
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l | Is the | signal | arm | ON | In the | 3owr | posItIon’ |
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l | Is the | water | valve | turned | or | and | s water | getting | ||
| to the | Ice | maker’ |
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If | there | is | a | rattling | or | jingling | noise, or | other | ||
unfamiliar | sounds: |
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l | Is something | on top | or behind | the | refrigerator | mak- | ||||
Ing noise when the refrigerator IS running?
l New features on your new refrigerator make new sounds Yoti may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining Into the defrost pan If YOU have an ice maker, you WIII hear water fill the molds and the ice drop intothe bin
If there is water in the defrost pan:
l In hot, muggy weather, this IT normal The pan carI even be half full Make sure the refrigerator IS level so the pan doesn t overflow
If the light doesn’t work:
l Check fuses apd circuit breakers Make sure its plugged in
l The sulb ma>] De burned oat clrjplug the refriger- ator rel?ove the light shield replace the bulb wIti, an appliance bulb ro larger thar 40 watts Rem place the ilght shlela and plug in the cord
If the motor seems to run too much:
l Is the candenser, behind the base grill free of dust ar,a 0nt’
l On ?ot days or If the rcor? s ~~/ar~~,the motor naturally runs longer
l If the door has been opened a ot or if a large amcunt of food has been put In, the ,r~otor ‘~111run longer +o cool ciow~ the intertor
Remember: Motor ruining time depends on dif ferent things number of door openings, amount of food stored. temperature of ‘he room, setting of the controls
And Lour qew refrigerator may be larger than your old one so I: has more space to be cooled It also has a regular freezer Instead of a frozen food
comporiment It provides colder and more LntforT temperatures for better food storage All this means better refrigeratlor and may ‘equire [more running time than your old one
2. If you need service...
Whirlpool Franchised
It’s reassurtng to know that WhIrlpool stands behind your new appli- ante with its network of fianchlsed
to keep your new appliance In top notch condition, anywhere In the United States Whirlpool wants you to get the service that yar would expect on quality home appliances.
If you move . . .To make sure that your appliance IS correctly Installed and to insure Its continued sat- lsfactory operation, please telephone your nearest
Or, if you need service . . .
1.Call the dealer from whom you purchased the appliance or a WhIrlpool franchised
2.Should you not find a listing, dial free, the Whirlpool
Michigan |
| Dial (800) |
Alaska & Hawaii | . | Dial (800) |
3. If you have a problem...
Call Whirlpool Corporation in Benton Harbor at the
Mr. Stephen E. Upton,
Vice Prestdent
Whirlpool Corporation
Admlnlstratlve Center
2000 U S. 33, North
Benton Harbor, Michigan 49022
Remember | If | you must | call | or write, | please | |
provide | your | name, | address, telephone | number, | ||
type of | appliance. | brand, | model, | serial | number, | |
date of purchase, the dealer’s name, and a corn- plete descrlptlon of the problem This InformatIon IS needed in order to better respond to your request for assistance
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