Whirlpool ET12AK manual Before calling for assistance, If you need assistance, If you need service

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If your refrigerator is equipped with an automatic ice maker, shut off the ice maker water supply a day ahead of time. Disconnect the water line Afterthe last supply of ice drops, lift the signal arm to turn off the ice maker.

Remove all food. Pack frozen foods in dry Ice. Un- plug the refrigerator and clean it thoroughly.

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind. If your refrigerator will not operate:

l Is the power supply cord plugged into a live circuit with the proper voltage? [See page 4 )

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Refrigerator Control turned ON7

If there is a rattling or jingling noise, or other un- familiar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator is running?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan.

If there is water in the defrost pan:

l In hot, muggy weather, this is normal The pan can even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.

If the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged into a live circuit with the proper voltage? [See page 4.)

If a bulb is burned out:

l See instructionsforchanging light bulbson page6. Use appliance bulbs only

If the motor seems to run too long:

l Is the condenser, behind the refrigerator, free of dust and lint?

lOn hot days, or if the room is warm, the motor natu- rally runs longer:

l If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls.

And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compart- ment. All this means better refrigeration and may re- quire more running time than your old one.

Screw In the levelling legs; tape the doors shut; tape the electric cord to the cabinet. When you get to your new home, put everything back and refer to page 4. If your refrigerator has an automatic Ice maker, reconnect the water supply.

2. If you need assistance*...

Call Whirlpool COOL-LINE” service assistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, if sewice is neces- sary, recommend a qualified service company In your area.

3.If you need service*...

Whirlpool has a na-

tionwide network of franchised TECH-CARE ’ Service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate TECH-

CARE sewice in your area, call our COOL-LINE service assistance telephone number [see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES	-	HOUSEHOLD-		ELECTRICAL			APPLIANCES-
MAJOR-	SERVICE 8 REPAIR			MAJOR-		REPAIRING		8	PARTS
				OR
WHIRLPOOL	APPLIANCES			WHIRLPOOL		APPLIANCES
FRANCHISED TECH-CARE SERVICE				FRANCHISED			TECH~CARF		SEHVICF
SEN\'I('E		( O.lll!-\.VIE			S;Elii'l('/I		~'O.ll/~\.~/,%S
XYL SERVICE CO				XYZ SERVICE CO
123 Maple		333 3339		123 Maple					933.3339
				OR
		WASHING	MACHINES.		DRYERS
		8 IRONERS-SERVICING
		WHIRLPOOL	APPLIANCES
		FRANCHISED		TECH~CARE SERVICE
		SEH\'/('E(‘o.lll'.4.~16.s
		XYZSERVICE	CO
		123 Maple			939.9999

4. If you have a problem*...

Call our COOL-LINE sewice assistance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33, North Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance

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