Whirlpool ET14JK Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance.. .

Performance problems often result from lrttle thongs YOU can frrld a& fix yourself wrthout tools of any klnd

If your refrigerator will not operate:

l	Is the	power supply		cord	plugged	Into a live crrcult
	with	the	proper voltage’		(See page		2 )
0 Hove		you	checked	your	home’s	matn	fuses or clrcult
	breaker		box3
l	Is the	Refrigerator		Control	turned	ON’

If your ice maker will not operate:

l Has the freezer had enough time lo get coIcY~ With

	a new	refrrgera?or. thr. might			take	overnrght
l	I: the	stgnal	arrr‘l	ON In the	down	posrtior3
l	Is the	water	valve	turned on3	ISwater getting to the
	Ice maker		’

If there is a rattling or jingling noise, or other unfamiliar sounds:

l Is something on top or behrnd the refrtgerator mak rng noise when tie refrigerator IS runnng’

l New features or vour new refrrgerator make new sounds You mai be hearing arr flowing from the fun tamer clicks for the defrosting cycle defrost water drarnrng unto the defrost pan

If there is water in the defrost pan:

l !r#hot, rnuggv weather, thts IS rlormal The pan car1 e’ven be half full Make sure the refrigerator IS level SC:the pan does t overflow

If the light does not work:

l Have you checked your home’s morn fuses or circuit breaker box3

l Is the power supply cord plugged Into a live ctrcuit

with the proper voltage’ (See page 2 )

If a bulb is burned out:

l See rnstructrons for changing light bulbs on page

5 ‘Use appliance bu!bs only

If the motor seems to run too much:

l Is the condenser, behind the refrigerator, free of dust and lrr0

* On hot days or If ‘he room 1s warm the motor naturally runs longer

l If the Uoor has beer opened u lo+ or If a large amount of food i-as been put ir the motor ~111run ‘oirger to coot dc ,~JJ’-Ithe iiterlor

Remember: Mo’or runnirng +rme deperlds or) drf-

ierent things number of door openings amount of

toad stored temperature cf the room setting of the c:ontrols

And your new refrigerator may be larger than iour old one so It +os more space to be cooled It UISO has a regular freezer lnsteaa of a frozen food

c:ompartment All this means better refrrgeratron and may requrre more r~,nnllng time than yoilr old one

2.If you need assistance* . ..

Call Whirlpool COOL-LINE m service assis- tance telephone number. Dial free from:

Contlnental U.S. . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . I . . . . . . . . . . . (800) 632-2243 Alaska 6 Hawali . . . . . . . . . . . (800) 253-1121

and talk wrth one of our trained Consultants The Consultant con Instruct you in how to obtain satisfac

tory operation from your applrance or, tf service is

necessary. recommend a quaIlfled service corn pany In your area

3. If you need service. . ..

			WhIrlpool	has		a	no-
			rlonwrde	network			of
			franchrsed	TECH-CARE.
			Service	Compantes
			TECH-CARE		service
			technrctans	are		trotned
			to fulfill	the	product
1		-	warranty	and		provide
			after-warranty		service,
FRANCHISED	SERVICE
			anywhere	in the		United
			States	To		locate

TECH-CARE service I~I your area, call our COOL-LINE

service assrstance			telephone			number		(see		Step 2) or
look	In your	telephone		d/rectory		Yellow			Pages		under
APPLIANCES-HOUSEHOLO-					ELECTRICAL			APPLIANCES-
MAJOR-SERVICE		a	REPAIR		MAJOR-		REPAIRING			8	PARTS
				OR
WHIALPOOLAPPLIANCES					WHIRLPOOL		APPLIANCES
FRANCHISEDTECh~CARC			SERVICE		FRANCHISED TECH-CARE SERVICE
	.SERVlCE	(‘OMPA.k’lb..Y				SERVICE			COMPA.VIE.5
XYL SERVICE co					XYZ	SERVICE	CO
123	Maple		999	Y3YY	123 Maple						999.9999
				OR
		WASHING		MACHINES.		DRYERS
		8	IRONERS-		SERVICING
		WHIRLPOOL		APPLIANCES
		FRANCHISED TECH-CARE SERVICE
				SERVICE	COMPANlES
		XY2 SERVICE CO
		123	MapIP			999~9999

4. If you have a problem* ...

Call our COOL-LINE servtce assrstance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to

Mr Stephen E Upton, Sr Vrce President Whrrlpool Corporatton

AdminIstratIve Center 2000 US33 North Benton Harbor, Ml 49022

If you must call or write. please provide model number, serial number, date of purchase. and a compiete descrrptlon of the problem Thus tnforma- tion IS needed In order to better respond to your request for asslstance