If you need service or assistance, we suggest you follow these four steps:
1. Before calling for assistance.. .
Performance problems often result from lrttle thongs YOU can frrld a& fix yourself wrthout tools of any klnd
If your refrigerator will not operate:
l | Is the | power supply | cord | plugged | Into a live crrcult | ||
| with | the | proper voltage’ | (See page | 2 ) | ||
0 Hove | you | checked | your | home’s | matn | fuses or clrcult | |
| breaker | box3 |
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l | Is the | Refrigerator | Control | turned | ON’ |
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If your ice maker will not operate:
l Has the freezer had enough time lo get coIcY~ With
| a new | refrrgera?or. thr. might | take | overnrght | ||
l | I: the | stgnal | arrr‘l | ON In the | down | posrtior3 |
l | Is the | water | valve | turned on3 | ISwater getting to the | |
| Ice maker | ’ |
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If there is a rattling or jingling noise, or other unfamiliar sounds:
l Is something on top or behrnd the refrtgerator mak rng noise when tie refrigerator IS runnng’
l New features or vour new refrrgerator make new sounds You mai be hearing arr flowing from the fun tamer clicks for the defrosting cycle defrost water drarnrng unto the defrost pan
If there is water in the defrost pan:
l !r#hot, rnuggv weather, thts IS rlormal The pan car1 e’ven be half full Make sure the refrigerator IS level SC:the pan does t overflow
If the light does not work:
l Have you checked your home’s morn fuses or circuit breaker box3
l Is the power supply cord plugged Into a live ctrcuit
with the proper voltage’ (See page 2 )
If a bulb is burned out:
l See rnstructrons for changing light bulbs on page
5 ‘Use appliance bu!bs only
If the motor seems to run too much:
l Is the condenser, behind the refrigerator, free of dust and lrr0
* On hot days or If ‘he room 1s warm the motor naturally runs longer
l If the Uoor has beer opened u lo+ or If a large amount of food
Remember: Mo’or runnirng +rme deperlds or) drf-
ierent things number of door openings amount of
toad stored temperature cf the room setting of the c:ontrols
And your new refrigerator may be larger than iour old one so It +os more space to be cooled It UISO has a regular freezer lnsteaa of a frozen food
c:ompartment All this means better refrrgeratron and may requrre more r~,nnllng time than yoilr old one
2.If you need assistance* . ..
Call Whirlpool
Contlnental U.S. . . . . . . . . . . . . (800)
and talk wrth one of our trained Consultants The Consultant con Instruct you in how to obtain satisfac
tory operation from your applrance or, tf service is
necessary. recommend a quaIlfled service corn pany In your area
3. If you need service. . ..
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| WhIrlpool | has | a | no- | |
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| technrctans | are |
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FRANCHISED | SERVICE |
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| anywhere | in the | United | ||||
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| States | To |
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service assrstance | telephone |
| number | (see | Step 2) or | ||||||
look | In your | telephone | d/rectory | Yellow |
| Pages | under | ||||
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| ELECTRICAL |
| APPLIANCES- |
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a | REPAIR | MAJOR- | REPAIRING | 8 | PARTS | ||||||
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WHIALPOOLAPPLIANCES |
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| WHIRLPOOL | APPLIANCES |
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FRANCHISEDTECh~CARC | SERVICE | FRANCHISED | |||||||||
| .SERVlCE | (‘OMPA.k’lb..Y |
| SERVICE | COMPA.VIE.5 | ||||||
XYL SERVICE co |
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| XYZ | SERVICE | CO |
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123 | Maple |
| 999 | Y3YY | 123 Maple |
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| WASHING | MACHINES. | DRYERS |
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| 8 | IRONERS- | SERVICING |
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| WHIRLPOOL | APPLIANCES |
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| FRANCHISED |
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| XY2 SERVICE CO |
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| 123 | MapIP |
| 999~9999 |
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4. If you have a problem* ...
Call our
Mr Stephen E Upton, Sr Vrce President Whrrlpool Corporatton
AdminIstratIve Center 2000 US33 North Benton Harbor, Ml 49022
If you must call or write. please provide model number, serial number, date of purchase. and a compiete descrrptlon of the problem Thus tnforma- tion IS needed In order to better respond to your request for asslstance
