Whirlpool ET180K manual IfYouNeedServiceOrAssistance

IfYouNeedServiceOrAssistance

Wesuggestyoufollow thesesteps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

if your refrigerator will not operate:

lIs the power supply cord plugged into a live circuit with proper voltage? (See page 4.)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Refrigerator Control ON?

if there is a rattling or jingling noise or unfamiliar sounds:

lIs something on top of or behind the refrigerator making noise when the refrigerator is running?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, or defrost water draining in the defrost pan.

If your ice maker will not operate:

lHas the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

lIs the signal arm ON...in the down position?

lIs the water valve turned on? Is water getting to the ice maker?

if there is water in the defrost pan:

lThis is normal in hot, muggy weather. The pan can even be half full. Make sure the refrigerator is level so the pan does not overflow.

if the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

lIs the power supply cord plugged into a live circuit with proper voltage? (See page 4.)

If a bulb is burned out:

l See instructions for changing light bulb on page 7. Use appliance bulbs only.

if the motor seems to run too much:

lIs the condenser free of dust and lint?

lOn hot days, or if the room is warm, the motor naturally runs longer.

lIf the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.

Remember:

Motor running time depends on different things: number of door openings, amount of food stored, temperature of the room, setting of the controls. Your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food com-

partment. All this means better refrigeration and may require more running time than your old one.

2. if you need assistance:..

Call Whirlpool COOL-LINE@ service assistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained consultants.

The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

It you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

3. if you need service’...

		Whirlpool has a			nation-
		wide	network	of	autho-
TLfl	01”	rized	Whirlpools”		service
		companies.		Whirlpool

2SERV’CE service technicians are trained to fulfill the prod-

uct warranty and provide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our COOL-LINE@ service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

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