Whirlpool ET20AK manual Before calling for assistance

If you need service or assistance,

we’suggest you follow these five steps:

1, Before calling for assistance...

t’eiformance problems often result from little things +‘.>:Acan find and fix yourse!f without tools of any kind

Ii your refrigerator will not operate:

*‘s the electric cord plugged Into a live circuit with sroper voltage? [See page 4.)

=rluve you checked your home’s main fuses or circuit oreaker box?

l :s the Refrigerator Control ON7

If there is a rattling or jingling noise or unfamiliar sounds:

l Is something on top or behlnd the refrigerator making

.1oIse when the refrigerator is running?

*New features on your new refrigerator make new >ounds You may be hearing air flowing from the fans, Timer clicks for the defrosting cycle, or defrost water lralnlng in the defrost pan

If your ice maker will not operate:

l Yas the freezer had enough time to get cold? With a ‘lew refrigerator, this might take overnight

* 1sThe signal arm ON. .In the down position7

=is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

l Thts is normal in hot, muggy weather. The pan can even be half full. Make sure the refrigerator is level so the pan does not overflow.

If the light does not work:

0 Have you checked your home’s main fuses or circuit breaker box7

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

If a bulb is burned out:

*5ee Instructions for changing light bulbs on page 8.

:ise appliance bulbs only

If the motor seems to run too much:

* 1: the condenser free of dusr and lint?

l Gin hot days, or if the room IS‘warm, the motor naturally r.~ns ionger.

*I’ +*e door has been opened a lot, or if a large amount ,; i Food has been put In the motor will run longer to cool down the interior

Remember: Motor running time depends on different

‘hilgs, number of door openings, amount of food

5toted temoerature of the room, setting of the controls,

koar iew refrigerator may be larger than your old -nc so I? has more space to be cooled. It also has a egular freezer instead of a frozen food compartment.

qii this means better refrigeration and may require ‘ncre running time than your old one,

2. If you need assistance?..

Call Whirlpool COOL-LINE * service assistance tele- phone number. Dial free from anywhere in the U.S.:

1-800-253-1301

and talk with one of our trained Consultants. The COn- sultants can instruct you in how to obtain satisfactory

operation from your appliance or, if service is neces-

sary, recommend a qualified service company in your area.

3.If you need service?..

4-PWhirlpool has a nationwide network

whi+l 01 1 of franchised TECH-CARE” service

LY , companies. TECH-CARE service

TE&/-CA,QE technicians are trained to fulfill the F!NCH~SEDSERV~CE~Jproduct warranty and provide after- warranty service, anywhere in the United States. To lo- cate TECH-CARE service in your area, call our COOL- LINE service assistance telephone number (see Step 2)

or look in yourtelephone directory Yellow Pages under:

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 M-63

Benton Harbor, MI 49022

5.If you need FSP’:

replacement parts?..

FSP”

is a

registered

trademark

of

Whirlpool

Corpora-

tion

for

quality

parts.

Look

for

this

symbol

of

quality

whenever

you

need

a

replacement

port

for

your

Whirlpool

appliance.

FSP

replacement

parts

will

fit

right

and

work

right,

because

they

are

made

to

the

same

exacting

specifications

used

to build

every

new

Whirlpool

appliance.

To locate

FSP replacement

parts

in your

area,

refer

to

Step

3 above

or call

the

Whirlpool

COOL-LINE

service

assistance

number

in

Step

2.

*If you must call or write, please provide: model number, serial number, date of purchase, and a com-

plete description of the problem. This information is needed in order to better respond to your request for assistance.