Whirlpool ET20EK manual Before calling for assistance, Lf you need assistance * . l l

If lvou need service or assistance, we suggest yo’J follow these four steps:

1. Before calling for assistance.. .

Performance problems often result frorn little things you can find and fix yourself without tools of any kind.

If your refrigerator will not operate:

l Is the electric cord plugged in7

lIs a fuse blown or a circuit breaker tripped? l Is the Temperature Control turned ON?

If there Is a rattling or jlngllng nolse, or other unfamlllar sounds:

l Is something on top or behind the refrigerator mak- ing noisewhen the refrigerator is running?

l New features on your new refrrgerator make new sounds. You may be hearing arr flowrng from the fans, timer clicks for the defrosting cycle, defrost water draining Into the defrost pan.

If your ice maker will not operate:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

l Is the srgnal arm ON...rn the down positton

l Is the water valve turned on? Is water getting to the Ice maker?

If there Is water In the defrost pan:

l In hot, muggy weather, this is normal. The pan can even be half full. Make sure the refrigerator ISlevel so the pan doesn’t overflow

If the light doesn’t work:

l Check fuses and circuit breakers Make sure it’s plugged in

If a bulb Is burned out:

l See instructrons for changing light bulbs on page 7 Use appliance bulbs only.

If the motor seems to run too much:

l Is the condenser, behind the base grille, free of dust and lint7

l On hot days, or if the room is warm. the motor naturally runs longer.

l If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, settrng of the controls.

And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment. All this means better refrigeration and may require more running time than your old one.

2. lf you need assistance * . l l

Call Whlrlpool COOL-LINE@ service assls- tance telephone number. Dlal free from:

Contlnental U.S. . . . . . . . . . . . . (600) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska 6 Hawall . . . . . . . . . . . (800) 2534121

3. If you needservice”...

Whirlpool has a na-

tionwide network of

-franchised TECH-CARE@

Service Companres.

TECH-CARE service technicians are trained to fulfill the product warranty and provide

after-warranty service,

anywhere in the United

States. To locate

TECH-CARE service in your area. call our COOL-LINE service assistance telephone number (see Step 2) or look In your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-			ELECTRICAL	APPLIANCES-
MAJOR-	SERVICE L REPAIR		MAJOR-	REPAIRING 6 PARTS
WHIRLPOOL	APPLIANCES	OR	WHIRLPOOL	APPLIANCES
FRANCHISED TECH-CARE SERVICE			FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES			SERVICE COMPANIES
XYZ SERVICE CO			XYZ SERVICE CO
123 Maple	999.9999		123 Maple	999.9999
		OR
	WASHING	MACHINESDRIERS
	& IRONERS-SERVICING
	WHIRLPOOL	APPLIANCES
	FRANCHISED TECH-CARE SERVICE
	SERVICE		COMPANIES
	XYZSERVICE CO
	123 Maple		999.9999

4. If you have a problem * . ..

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or if ycu prefer, write to.

Mr. Stephen E. Upton, Sr.Vice President

Whirlpool Corporation

Administrative Center

2000 US-33 North

Benton Harbor, MI 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your request for assistance.

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and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satisfac- tory operation from your appliance 0~. if service is necessary, recommend a qualified service com- pany in your area.