Whirlpool ETIGJK 1.

Before calling for assistance...

If you need service or

assistance, we suggest

you follow these four steps:

Performance problems often result from little things

you can find and fix yourself without tools of any krnd.

If your refrigerator will not operate:

Is the power supply cord plugged Into a live crrcurt

with the proper voltage? [See page 4.)

Have you checked your home’s main fuses or circuit

breaker box?

Is the Refrtgerator Control turned ON?

If there is a rattling or jingling noise, or other un-

familiar sounds:

2. If you need assistance*...

Call Whirlpool COOL-LINE” service assistance

3.

If you need service*...

telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . . (800) 253-1301

Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243

Alaska & Hawaii . . . . . . . . . . . . (800) 253-1121

and talk with one of ourtrained Consultants The Con-

sultant can Instruct you in how to obtain satisfactory

operation from your appliance or, if sewice is neces

sary, recommend a qualified service company In

your area.

Whirlpool has a na-

tionwide network of

franchised TECH-CARE’

Service Companies

TECH-CARE service

technicians are trained

to fulfill the product

warranty and provide

after-warranty service.

anywhere in the United

Is something on top or behind the refrigerator mak-

New features on your new refrigerator make new

sounds You may be hearing arr flowing from the

ing noise when the refrigerator IS running?

fans, timer clicks for the defrosting cycle, defrost

water draining Into the defrost pan

If your ice maker will not operate:

Has the freezer had enough time to get cold7 With a

new refrigerator, this might take overnight

Is the signal arm ON in the down position?

Is the water valve turned on3 Is water getting to the

rce maker’

If there is water in the defrost pan:

1 FRANCHISED SERVICE ,

n ” nr

In hot, muggy weather, this

normal. The pan can

even be half full. Make sure the refrrgerator is level so

the pan doesn’t overflow.

It the light does not work:

Have you checked your home’s main fuses or circuit

breaker box3

Is the power supply cord plugged into a live circuit

with the proper voltage? [See page 4 )

If a bulb is burned out:

See Instructions for changing light bulbs on page 7

Use appliance bulbs only.

If the motor seems to run too much:

Is the condenser, behind the refrigerator, free of dust

and lint7

On hot days, or if the room is warm, the motor natu-

rally runs longer.

6 If the door has been opened a lot, the motor WIII run

longer to cool down the interior.

Remember: Motor running time depends on dif-

ferent things: number of door openings, amount of

food stored, temperature of the room, setting of the

controls

States To locate TECH-

LAr<t sewice In your area, call our COOL-LINE sewice

assistance telephone number [see Step 2) or look In

your telephone directory Yellow Pages under,

APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-

MAJOR- SERVICE 6 REPAIR MAJOR- REPAIRING 6 PARTS

rlR

-..

WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE

SERVICE (‘O.MI”\ .vit SERVlCE COMPANlES

XYZ SERVICE CO XYZ SERVICE CO

123 Maple 999 9499 123 Maple. 999.9999

WASHING MACHINES. DRYERS

8 IRONERS- SERVICING

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANlES

XYZ SERVICE CO

123 Maple 999.9999

4. If you have a problem*...

And, your new refrigerator may be larger than your

old one so it has more space to be cooled It also has

a regular freezer instead of a frozen food compari-

ment All this means better refrrgeration and may re-

quire more running time than your old one

Call our COOL-LINE sewice assrstance telephone

number [see Step 2) and talk with one of our Consul-

tants, or if you prefer, write to.

Mr. Stephen E Upton, Sr. Vice President

Whirlpool Corporation

Administrative Center

2000 US33 North

Benton Harbor, MI 49022

‘If you must call or write, please provrde: model

number, serial number, date of purchase, and a com-

plete description of the problem. This information is

needed in order to better respond to your request for

assistance

FSP

FSF IS o registered trademark Gl Vr

Corporatlor for quolltY ports looh for th15 5ymDol

. of quality whenever you need a replacement port

1 for your WhIrlpool appl~once F5t’ replacement

parts WIII III right and work right because they ore

r Ii made to the same exacting speclflcotlons used

lo build every new Whl’loocl oppl~ance