Whirlpool ETl2CC Before calling for assistance, If you need assistance?, If you need service?

If you need service or assistance,

we suggest you follow these five steps:

l. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your refrigerator will not operate:

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

l Have you checked your home’s main fuses or circuit breaker box?

l Is the Temperature Control turned on?

if there is a raffling or jingling noise, or other unfamiliar sound:

lIs something on top or behind the refrigerator making noise when the refrigerator is running?

if there is water in the defrost pan:

lIn hot, muggy weather, this is normal. The pan can even be half full. Make sure the re- frigerator is level so the pan doesn’t overflow?

if the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

l is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

if a bulb is burned out:

l See instructions for changing the light bulb on page 5. Use appliance bulbs only.

if the motor seems to run too much:

l Is the condenser, behind the refrigerator, free from dust and lint?

lOn hot days; or if the room is warm, the motor naturally runs longer.

lIf the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.

Remember: Motor running time depends on different things: number of door openings, amount of food stored, temperature of the room, setting of the controls.

And, your new refrigerator may be largerthan your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment. Ail this means better refrigeration and may require more running time than your old one.

2. If you need assistance?..

Call Whirlpool COOL-LINE@ service assist- ance telephone number. Dial free from any- where in the U.S.:

l-BOO-25313Ol

14

and talk with one of our trained Consultants. The Consultants can instruct you in how to obtain satis- factory operation from your appliance or, if serv- ice is necessary, recommend a qualified service company in your area.

3.If you need service?..

Whirlpool has a nationwide net- work of franchised TECH-CARE@ service companies. TECH-CARE service technicians are trained to fulfill the product warranty and

provide after-warranty service, anywhere in the United States. To locate TECH-CAREservice in your area, call our COOL-LINE service assistance tele- phone number (see Step 2) or look in your tele- phone directory Yellow Pages under:

WASHlNC MAC”lNES, DRYERS

L IRONERS-SERVICING

WHIRLPOOL APPLIANCES

FRANCHISE0 TECH-CARE SERVICE

SERVK‘E	('OMF!!N,ES
YYZSERVICE CO	999-9999
123 MAPLE

4. If you have a problem:..

Call our COOL-LINE service assistance tele- phone numbe? (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 M-63

Benton Harbor, Ml 49022

5. If you need FSP” replacement parts?..

FSP@is a registered trademark of Whirlpool Cor- poration for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSPreplacement parts in your area, refer to Step 3 above or call the Whirlpool COOL- LINEservice assistance number in Step 2.

*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.