Thermador DM302, DM301 manual Solving Operational, Built-inDM Oven Care and Use Manual

Models: DM301 DM302

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Built-in DM Oven Care and Use Manual

ProblemSolving/ Consumer Service

Built-in DM Oven Care and Use Manual

Solving Operational

Before calling for service, check the following to avoid unnecessary service charges.

PROBLEM

POTENTIAL CAUSES AND SOLUTIONS

OVEN

 

All the numbers touched do not appear in display

F followed by 2 digits appears in the display window

F-24 or F-25 appears in display window

SAb appears in display window

Cooling fan continues to run after oven is turned off

Clock and timer do not work

Oven will not work

Oven light does not work

Food is overdone or underdone

The numbers were touched too rapidly. Be sure you remove your finger from the first number pad before touching the next digit.

Touch OVEN OFF or turn power off at the circuit breaker, wait 3 minutes and turn

the oven back on. if condition persists, note the code number and call an authorized service technician.

This is caused by close contact to the control panel for more than 60 seconds, (i.e.; someone leaning against the controls or objects hanging in front of controls). Follow guidelines for "F followed by 2 digits", above.

Oven is in Sabbath mode. To turn off sabbath, touch OVEN OFF.

This is normal. The fan turns off automatically when the electronic components have cooled sufficiently.

Make sure there is proper electrical power to the oven. See the Clock and Timer sections on Pages 9 and 10.

Make sure there is proper electrical power to the oven. Check the circuit breaker or fuse box to your house.

Replace or reinsert the light bulb if loose or broken. See Page 53. Touching the bulb with your fingers may cause the bulb to burn out quickly. Oven light does not work if

Self Clean mode is set. Oven lightcannot be turned on or off while sabbath mode is in operation.

Try suggestions in "Solving Baking Problems, page 55. Adjust oven thermostat. See Calibrating Oven Temperature in Doqt-Yourself Maintenance, Page 54.

Oven will not self clean

Oven door will not unlock

Oven is not clean afeter the clean cycle

Oven does not lock in Self Clean mode

Oven Racks does not glide or extendable rack is difficult to extend. Racks are discolored.

Verify that self clean mode was properly programmed. See "Self Clean Mode Operation, page 49). The oven temperature is too high to set the self clean operation. Allow the oven to cool to room temperature and reset the controls.

This is normal during and after self clean. Allow the oven to cool below the locking temperature.

Heavily soiled ovens may require a second self clean for a longer period of time. Heavy spillovers should be cleaned before starting the clean cycle. See Before You Self Clean, Page 48.

Do not run Self Clean. CaMfor service. See Page 54.

Extendable Rackwas leftin oven during self clean.Apply a small amount of vegetable oil to the rack support areas to facilitate rack extension and removal. Color change is permanent. To order a replacement Extendable Rack, phone Thermador Customer Support at (800) 735-4328.

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Thermador DM302, DM301 manual Solving Operational, Built-inDM Oven Care and Use Manual, ProblemSolving/ Consumer Service