If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll- free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . ..

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Nothing will operate

The oven will not operate

The surface units will not operate

Control knob(s) will not turn

POSSIBLE CAUSE

The power cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

The Oven Selector is not turned to BAKE or BROIL.

The Oven Temperature Control Knob is not turned to a temperature setting.

A household fuse has blown or a circuit breaker has tripped.

Surface units are not plugged in all the way.

The control knobs are not being set correctly.

You are not pushing in before turning.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Turn the Oven Selector to BAKE or

BROIL.

Turn the Oven Temperature Control Knob to a temperature setting.

Replace household fuse or reset circuit breaker.

Turn control knobs to OFF and plug surface units in all the way. (See “Replacing” on page 18.)

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

continued on next page

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Whirlpool FEP320B If You Need Assistance Or Service, Before calling for assistance, Problem, Possible Cause, Solution

FEP310B, FEP320B specifications

Whirlpool, a leading name in home appliances, has consistently delivered products that enhance the cooking experience and improve kitchen efficiency. The Whirlpool FEP320B and FEP310B are two exceptional electric cooktops that showcase the brand's commitment to quality and innovation.

The Whirlpool FEP320B is a two-burner cooktop that combines functionality with sleek design. Its radiant cooking system provides consistent heat distribution, ensuring that food is cooked evenly and efficiently. The spiral cooktop element offers high performance, reaching desired temperatures quickly, which is perfect for busy home cooks. The cooktop is also equipped with easy-to-use front controls that make it simple to adjust the heat as needed.

On the other hand, the Whirlpool FEP310B is a compact yet powerful option, featuring a single burner design that is perfect for smaller spaces or minimal cooking needs. This model also utilizes a radiant cooking system, which provides rapid heating and allows for precise temperature control. The FEP310B is ideal for those with limited kitchen space who still want a reliable and efficient cooking solution.

Both cooktops are crafted with a smooth surface that is not only aesthetically pleasing but also easy to clean. Stains and spills can be wiped away effortlessly, making maintenance a hassle-free task. The durable construction of these models ensures longevity, even with regular use.

Additionally, both models prioritize safety with features such as indicator lights that signal when the surface is hot, providing an extra level of caution for users. They are also designed to be energy-efficient, helping homeowners reduce their utility bills while contributing to a more sustainable lifestyle.

The Whirlpool FEP320B and FEP310B are equipped with technologies tailored for modern cooking needs. Their intuitive designs accommodate various pot and pan sizes, giving users the flexibility to prepare a variety of meals. Both models reflect Whirlpool's dedication to creating solutions that meet everyday cooking demands while providing a seamless experience.

In summary, the Whirlpool FEP320B and FEP310B combine advanced cooking technologies, user-friendly features, and elegant design, making them excellent additions to any kitchen. These cooktops deliver reliable performance while prioritizing safety and ease of use, ensuring that cooking remains a delightful and efficient experience.