Whirlpool FEP340Y If You Need Assistance OrService, Before calling for assistance

If You Need Assistance

OrService

This section is designed to help you save the cost of a service call. First we outline possible problems, their causes and their solutions. However, you may still need assistance or service. When calling our toll-free telephone number for help or calling for service, you will need to provide a complete description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information is needed to respond to your request properly.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM				POSSIBLE		CAUSE
Nothing		will	The	power	cord	is not	plugged
operate			into	a live	circuit	with	proper
			voltage.
			A household fuse has blown or
			a circuit breaker has tripped.
The	oven	will	The	Oven	Selector is not turned
not	operate		to BAKE or BROIL.
			The	Oven	Temperature		Control
			Knob is not turned to a tempera-
			ture	setting.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Turn the Oven Selector to BAKE or

BROIL.

Turn the Oven Temperature Control Knob to a temperature setting.

The surface units will not operate

Control knob(s) will not turn

A household fuse has blown or a circuit breaker has tripped.

Surface units are not plugged in all the way.

The control knobs are not being set correctly.

You are not pushing in before turning.

Replace household fuse or reset circuit breaker.

Plug surface units in all the way. (See “Replacing” on page 19.)

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

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