If You Need Assistance

Or Sewice

This section is designed to help you save the cost of a service call. Pat-t 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll- free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers ant the purchase date. (See page 2.) This information will help us respond properly to your relquest.

1. Before calling for assistance .. .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEMPOSSIBLE CAUSE

Nothing will The power cord is not plugged

operate into a live circuit with proper voltage.

 

 

Range is not properly con-

 

 

netted

to gas supply.

 

 

 

A household fuse has blown or

 

 

a circuit breaker has tripped.

 

 

Controls are not set correctly.

 

 

The flow of combustion and/or

 

 

ventilation air to the range is

 

 

blocked.

 

 

 

 

 

The

oven

The

Oven

Temperature

Control

will

not

is not turned

to a temperature

operate

setting.

 

 

 

 

 

 

 

Pilot is extinguished on stand-

 

 

ing

pilot

models.

 

 

Burner fails

The

power

cord

is not

plugged

to light

into

a live

circuit

with proper

 

 

voltage.

 

 

 

 

 

 

 

A household fuse has blown or

 

 

a circuit breaker has tripped.

 

 

Burner

ports

are

clogged.

 

 

Pilot is extinguished on stand-

 

 

ing

pilot

models.

 

 

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instruc- tions.)

Contact an authorized Roper service technician to reconnect range to gas supply. (See Installation Instructions.)

Replace householc fuse or reset circuit breaker.

Reset controls, if needed.

Remove blockage lo airflow to and around range.

Push in and turn the Oven Temperature Control to a temperature setting.

Light pilot. (See “Lighting standing pilots” on page Il.)

Plug the power cord into a live circuit with proper voltage. (See Installation Instruc- tions.)

Replace household fuse or reset circuit breaker. In case of prolonged power failure, manually light burners

(see page 8).

Clean with a straight pin (see pages 19 and 23).

Light pilot. (See “Lighting standing pilots” on page il.)

continued on next page

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Whirlpool FGP325Y manual If You Need Assistance Or Sewice, Before calling for assistance, Problempossible Cause, Solution