TROUBLESHOOTING

PROBLEM

There is interior moisture buildup

NOTE: Some moisture buildup is normal.

POSSIBLE CAUSES

SOLUTIONS

The room is humid

A humid environment contributes to moisture buildup.

 

 

The door(s) are opened often or not

Allows humid air to enter the refrigerator. Minimize door

closed completely.

openings and close doors completely.

The door is blocked open

Move food packages away from door.

 

 

A bin or shelf is in the way

Push bin or shelf back into the correct position.

 

 

Storing liquid in open containers

This adds humidity to the refrigerator interior. Keep all

 

containers tightly covered.

There is frost/ice buildup in the freezer compartment

The drawer is opened often or left

Minimize drawer openings and close drawer completely after

open.

use.

 

 

Poor door seal

Ensure door seals are making full contact with the

 

refrigerator cabinet to allow for an adequate seal.

 

 

Temperature controls are not set

See “Using the Control(s)” for recommended temperature

correctly

settings.

Ice and Water

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

The ice maker is not

The refrigerator is not connected to a

Connect refrigerator to water supply and turn water shutoff

producing ice or is not

water supply or the water supply shutoff

valve fully open.

producing enough ice

valve is not turned on.

 

 

 

 

 

There is a kink in the water source line.

A kink in the line can reduce water flow. Straighten the water

 

 

source line.

 

 

 

 

The ice maker is not turned on.

Make sure the ice maker is on. See “Ice Maker and

 

 

Ice Storage Bin.”

 

 

 

 

The refrigerator has just been installed.

Wait 24 hours after ice maker installation for ice production to

 

 

begin. Wait 3 days for full ice production.

 

 

 

 

The refrigerator door is not closed

Close the door firmly. If it does not close completely, see “The

 

completely.

doors will not close completely.”

 

 

 

 

A large amount of ice was recently

Allow sufficient time for ice maker to produce more ice. See

 

removed.

“Ice Maker and Ice Storage Bin” for ice production rates.

 

 

 

 

An ice cube is jammed in the ice maker

Remove ice from the ejector arm with a plastic utensil.

 

ejector arm.

 

 

 

 

 

A water filter is installed on the

Remove the water filter and operate the ice maker. If ice

 

refrigerator.

volume improves, then the filter may be clogged or incorrectly

 

 

installed. Replace filter or reinstall it correctly.

 

 

 

 

A reverse osmosis water filtration system

This can decrease water pressure. See “Water Supply

 

is connected to your cold water supply.

Requirements.”

 

 

 

The ice cubes are

The water shutoff valve is not fully open.

Turn the water shutoff valve fully open.

hollow or small

 

 

There is a kink in the water source line.

A kink in the line can reduce water flow. Straighten the water

NOTE: This is an

 

source line.

indication of low water

 

 

 

pressure.

A water filter is installed on the

Remove filter and operate ice maker. If ice quality improves,

 

 

refrigerator.

then the filter may be clogged or incorrectly installed. Replace

 

 

filter or reinstall it correctly.

 

 

 

 

A reverse osmosis water filtration system

This can decrease water pressure. See “Water Supply

 

is connected to your cold water supply.

Requirements.”

 

 

 

 

Questions remain regarding water

Call a licensed, qualified plumber.

 

pressure.

 

34

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Whirlpool W10417010A, French Door Bottom Mount Refrrigerator manual Ice and Water, Problem, Possible Causes Solutions

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