TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

The ice dispenser jams

Crushed ice is blocking the ice delivery

Switch from crushed ice to cubed ice to clear the ice

while dispensing

chute.

dispenser. Then switch back to crushed ice.

crushed ice

 

 

 

 

 

Water is leaking or

The glass was not held under the

Hold the glass under the dispenser 2 to 3 seconds after

dripping from the

dispenser long enough.

releasing the dispenser lever.

dispenser system

 

 

NOTE: A few drops of

 

 

water after dispensing is

 

 

normal.

 

 

 

 

 

Water continues to drip

The refrigerator has just been installed.

Flushing the water system removes the air from the lines

from the dispenser

 

which causes the water dispenser to drip. Flush the water

beyond the first few

 

system. See “Water and Ice Dispensers.”

drops.

 

 

The water filter was recently installed or

Flushing the water system removes the air from the lines

 

 

replaced.

which causes the water dispenser to drip. Flush the water

 

 

system. See “Water and Ice Dispensers.”

 

 

 

Water is leaking from

The water line connections were not fully

See “Connecting the Water.”

the back of the

tightened.

 

refrigerator

 

 

Recently removed the doors and did not

See “Refrigerator Doors and Drawer.”

 

 

fully tighten water line connection

 

 

 

 

Water from the

Water from the dispenser is chilled to

This is normal.

dispenser is warm

50°F (10°C).

 

 

 

 

 

The refrigerator has just been installed.

Allow 24 hours after installation for the water supply to cool

 

 

completely.

 

 

 

 

A large amount of water was recently

Allow 3 hours for the water supply to cool completely.

 

dispensed.

 

 

 

 

 

Water has not been recently dispensed.

The first glass of water may not be cool. Discard the first

 

 

glass of water dispensed.

 

 

 

 

The refrigerator is not connected to a cold

Make sure the refrigerator is connected to a cold water pipe.

 

water pipe.

See “Water Supply Requirements.”

 

 

 

Doors

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search for “door closing and door alignment.”

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

The doors will not close

The door is blocked open.

Move food packages away from door.

completely

 

 

A bin or shelf is in the way.

Push bin or shelf back into the correct position.

 

 

 

 

 

Recently installed

Remove all packaging materials.

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Whirlpool W10417010A, French Door Bottom Mount Refrrigerator manual Doors

W10417010A, French Door Bottom Mount Refrrigerator specifications

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