Requesting Assistance or Service
Before calling for assistance or service, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow these instructions.
If you need assistance or service in the U.S.A.:
1.If the problem is not due to one of the items listed earlier in this section† ...
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial
in the U.S.A.:
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to:
Whirlpool Brand Home Appliances Consumer Assistance Center c/o Correspondence Dept.
2000 North
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
3.If you need FSP* replacement parts …
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your WHIRLPOOL* appliance. FSP replacement parts will fit right and work right because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number (see Step 1).
†When asking for help or service: Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See the “A Note to You” section.) This information will help us respond properly to your request.
2. If you need service† …
Whirlpool has a nationwide network of Whirlpool designated service companies. Whirlpool designated
service technicians are trained to
fulfill the product warranty and provide
Whirlpool designated service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your telephone directory Yellow Pages under:
•
-See: Whirlpool Appliances or Authorized Whirlpool Service (Example: XYZ Service Co.)
•WASHING MACHINES & DRYERS, SERVICE & REPAIR
-See: Whirlpool Appliances or Authorized Whirlpool Service (Example: XYZ Service Co.)
continued on next page
13
