Troubleshooting

You can solve many common cooktop problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve your problem without outside help. If the suggestions do not work, see “Requesting Assistance or Service” on page 13 (in the U.S.A.), or on page 14 (in Canada).

PROBLEM

POSSIBLE CAUSE

SOLUTION

Nothing will

The unit is not wired into

Wire the unit into a live circuit with

operate

a live circuit with proper

proper voltage. (See separate

 

voltage.

Installation Instructions.)

 

A household fuse has blown

Replace household fuse or reset

 

or a circuit breaker has

circuit breaker.

 

tripped.

 

 

 

 

The surface

A household fuse has blown

Replace household fuse or reset

cooking areas

or a circuit breaker has

circuit breaker.

will not operate

tripped.

 

 

You are not setting the control

Push control knobs in before turning

 

knobs correctly.

to a setting.

 

 

 

Control knob(s)

You are not pushing in before

Push control knob(s) in before turning

will not turn

turning.

to a setting.

 

 

 

Cooking

The cooktop is not level.

Level cooktop. (See separate

results are

 

Installation Instructions.)

not what

The pan used is not the

Refer to a reliable cookbook for

you expected

correct type or size.

recommended pan type and size.

 

 

Cookware does not fit

Pan should be the same size or

 

the surface cooking area

slightly larger than surface cooking

 

being used.

area being used.

 

 

 

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Whirlpool GJC3634H, GJC3034H warranty Troubleshooting, Problem Possible Cause Solution

GJC3034H, GJC3634H specifications

The Whirlpool GJC3634H and GJC3034H are two remarkable cooktops designed for modern kitchens, delivering efficiency and a sleek aesthetic. Both models are part of Whirlpool’s commitment to quality and innovation, ensuring that home cooking is both pleasurable and effective.

The GJC3634H features a spacious 36-inch design, accommodating multiple large pots and pans simultaneously, making it ideal for families or those who enjoy entertaining. This model incorporates five burners, including a dual flame burner that offers precise temperature control. The GJC3034H, with a slightly smaller 30-inch profile, contains four burners that enhance cooking efficiency while maintaining space-saving capabilities.

One of the standout technologies is Whirlpool’s intuitive touch control system present in both models. This feature allows users to easily adjust burner settings with a simple tap, providing a modern touch to cooking. Additionally, the cooktops come equipped with a rapid boil burner, which significantly reduces cooking times and allows users to bring water to a boil quickly.

Safety is paramount in these cooktops, and both models include features such as a hot surface indicator, alerting users when the cooking surface is still hot to the touch. Moreover, the burners are designed for even heat distribution, minimizing the risk of hot spots that can burn food.

The GJC3634H and GJC3034H also boast a durable ceramic glass surface that not only enhances the aesthetic appeal but is also easy to clean. The smooth surface allows for effortless wiping, making kitchen maintenance a breeze after cooking. This design contributes to the overall longevity of the cooktop, ensuring users enjoy their investment for years to come.

Another characteristic of these cooktops is their compatibility with a wide range of cookware types, including stainless steel, cast iron, and more. This versatility allows home chefs to utilize their favorite pots and pans without any concerns.

In conclusion, the Whirlpool GJC3634H and GJC3034H cooktops are exemplars of contemporary kitchen technology, offering impressive features and safety attributes. With their user-friendly interfaces, powerful burners, and attractive designs, they stand as top choices for anyone looking to enhance their cooking experience. Whether you need the expansive capabilities of the GJC3634H or the compact efficiency of the GJC3034H, Whirlpool delivers exceptional value and performance in both models.