Troubleshooting
This section lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself
Symptom | Possible causes | Possible corrective actions |
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Phone displays | There is no SIM card | Make sure that the SIM card is |
“Insert SIM” error | in the phone or you | correctly inserted. |
message. | may have inserted it |
|
| incorrectly. |
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|
|
No connection | Signal is weak or | Move to a window or open |
to the network. | you’re outside of the | space. Check service provider |
| GSM network | coverage map. |
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|
|
Codes do not | When you want to | Contact your Service Provider. |
match. | change a security |
|
| code you have to |
|
| confirm the new |
|
| code by entering |
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| it again. The two |
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| codes that you have |
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| entered do not |
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| match. |
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|
|
|
Function cannot | Not supported by | Contact your Service Provider. |
be set. | Service Provider or |
|
| registration required |
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|
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|
Calls not | Dialing error or | Check the number dialed. |
available. | service limitations | Contact your service provider. |
| have been placed. |
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