ENGLISH | 19 |
•Transportation damages (such as scratches, bumps, ..etc). If a customer transports the product to his home or another address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by IKEA.
•Cost for carrying out the initial installation of the IKEA appliance.
However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will reinstall
the repaired appliance or install the replacement, if necessary.
These restrictions do not apply to
How country law applies
The IKEA guarantee gives you specific legal rights, which cover or exceed all the local legal demands that are subject to vary from country to country.
Area of validity
For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country.
An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with the technical specifications of the country in which the guarantee claim is made.
The dedicated AFTER SALES for IKEA appliances
Please don’t hesitate to contact IKEA
appointed Service Provider to:
•make a claim under this guarantee;
•ask for clarifications on installation of the IKEA appliance in the dedicated IKEA kitchen furniture;
•ask for clarification on functions of IKEA appliances.
To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual before contacting us.
How to reach us if you need our service
| Please refer to the last |
| page of this manual |
| for the full list of IKEA |
| appointed Service |
| Providers and relative |
| national phone numbers. |
i | In order to provide you a quicker |
service, we recommend to use the | |
| specific phone numbers listed on the |
| manual. Always refer to the numbers |
| listed in the booklet of the specific |
| appliance you need an assistance for. |
| Please also always refer to the |
| selected IKEA article numbers, 8 digit |
| codes and 12 digit service number |
| placed on the rating plate of your |
| appliance. |
i | SAVE THE SALES RECEIPT! |
It is your proof of purchase and required | |
| for the guarantee to apply. The sales |
| receipt also reports the IKEA name and |
| article number (8 digit code) you have |
| purchased. |
Do you need extra help?
For any additional questions not related to After Sales of your appliances please contact your nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us.
