Troubleshooting
You can solve many common air conditioner problems easily, saving you the cost of a service call. Try the suggestions below to see if you can solve your problem without outside help.
Air conditioner will not operate.
Check if ... | Then ... |
The power supply | Firmly plug the power supply cord into a live outlet with proper voltage. |
cord is unplugged. |
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A household fuse | Replace the fuse or reset the circuit breaker. Make sure the air conditioner is plugged into a |
has blown or circuit | properly grounded outlet as described in the Installation Instructions. |
breaker has tripped. |
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The local power has | Wait for power to be restored. |
failed. |
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Air conditioner blows fuses or trips circuit breakers.
Check if ... | Then ... |
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Too many appliances | Unplug or relocate appliances that share the same circuit. |
are being used on the |
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same circuit. |
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Replace with a | |
circuit breaker of the | “Electrical requirements” in the Installation Instructions for the correct capacity. |
wrong capacity is |
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being used. |
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An extension cord is | Do not use an extension cord with this or any other appliance. |
being used. |
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You are trying to | Wait at least 3 minutes after turning air conditioner off before trying to restart the |
restart the air | air conditioner. |
conditioner too soon |
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after turning it off. |
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Air conditioner seems to run too much.
Check if ... | Then ... |
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The current air | The use of more efficient components may cause the air conditioner to run longer than |
conditioner replaced | an older model, but the total energy consumption will be less. Newer air conditioners do not |
an older model. | emit the “blast” of cold air you may be accustomed to from older units, but this IS NOT an |
| indication of lesser cooling capacity or efficiency. Refer to the efficiency rating (EER) and |
| capacity rating (in BTUs/hr.) marked on the air conditioner. |
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The air conditioner is | Use exhaust vent fans while cooking or bathing and try not to use |
in a heavily occupied | during the hottest part of the day. A higher capacity air conditioner may be required |
room or heat- | depending on the size of the room being cooled. |
producing |
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appliances are in |
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use in the room. |
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