Star Micronics LC-90 NX-1010 user manual Troubleshooting guide, Problem, Possible Cause

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Troubleshooting guide

Use the following table to help track down the causes of problems and to determine the best solution to deal with them.

Problem	Possible Cause	Recommended Action
The READY indicator does	The printer is not receiving	Check whether the power
not light or flash.	power.	cord is correctly plugged into
		the power outlet.
		Check whether the power
		outlet is working by
		unplugging the printer and
		plugging in another device.
Printer sounds like it is	The ribbon is jammed,	Make sure that the ribbon
printing, but it is not.	twisted, or not set correctly	cartridge is installed
	between the print head and	correctly. See “You can
Printing is weak.	the print head shield.	completely remove the front
		cover from the printer.
		However, we recommend
		that you normally leave it in
		place. The cover protects
		against objects getting into
		the printer, and it cuts down
		on printer noise.” on page 4.
	The printer is not set up	Set up the printer for the
	correctly for the thickness of	paper thickness you are
	paper you are using.	using. See “Adjusting for
		paper thickness” on page 40.