Star Micronics LC-90 NX-1010 user manual Troubleshooting, will not print out data from

Models: LC-90 NX-1010

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50 Troubleshooting

Problem

Possible Cause

Recommended Action

 

 

 

Printer test works, but printer

The wrong emulation is

Check the emulation

will not print out data from

selected.

selection and change if

the attached computer.

 

necessary. See “Emulation”

 

 

on page 20.

 

 

 

 

Your application program’s or

Check the printer selection

 

system software’s printer

of your application software.

 

selection is wrong.

 

 

 

 

 

The computer’s system

Check the system software

 

software is not set up

settings.

 

properly for the printer or for

 

 

the type of interface cable

 

 

you are using.

 

 

 

 

 

The interface cable is

Check to make sure that the

 

connected incorrectly or

printer interface cable is

 

damaged.

connected correctly. If it is,

 

 

try a different cable.

 

 

 

Font selection changes

Your application software is

Use the User Setup Utility to

unexpectedly.

overriding the font selected

enable the font lock. See

 

using the User Setup Utility.

“Char table” on page 23.

 

This possibility does not

 

 

apply to systems running

 

 

Windows.

 

 

 

 

Printer does not feed paper

The paper tray cover is not

Close the paper tray cover.

properly.

closed properly.

 

 

 

 

 

Jamming paper.

Remove all paper from the

 

 

printer and then reload it.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

Page 56
Image 56
Star Micronics LC-90 NX-1010 user manual Troubleshooting, will not print out data from, Check the printer selection