IfYouNeedServiceOrAssistance...
Wesuggestyou follow these steps:
1.Before calling for assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
l Is the power supply cord plugged into a live circuit with the proper voltage? (See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
If surface units will not operate:
l Have you checked your home’s main fuses or circuit breaker box?
l Are surface units plugged in all the way? l Do the control knobs turn?
If grill does not cook properly:
l Did you leave space between the food items?
l Was the grill preheated for the proper amount of time?
l Was food partially frozen or very cold before grilling? Cooking time will be longer.
If surface unit control knob(s) will not turn:
lDid you push in before trying to turn?
If venting results are not what you expected: l Is the exhaust fan turned ON?
l Are the vent filters clean and in place?
l Is the vent duct or outside opening blocked?
lIs there a draft in the room where the cooktop is installed?
l Has the meat fat been well trimmed?
If cooking results are not what you expected: l Is the cooktop level?
l Are you following a tested recipe from a reliable source?
l Are the pans the size called for in the recipe?
l Do the cooking utensils have smooth, flat bottoms and fit the surface units being used?
22
