Whirlpool RF315PCY If You Need Assistance Or Service, Before calling for assistance

Models: RF315PCY

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If You Need Assistance Or Service

If You Need Assistance Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance .. .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

POSSIBLE

CAUSE

Nothing

will

The power cord

is not

operate

 

plugged

into a live

circuit with

 

 

 

proper

voltage.

 

 

 

 

 

A household fuse has blown

 

 

 

or a circuit breaker has

 

 

 

tripped.

 

 

 

The

oven

will

The Oven Selector

is not

not

operate

turned

to BAKE

or BROIL.

A delayed start time has been programmed.

1SOLUTION

/Plug the power cord into a live circuit

1 with proper voltage. (See Installation Instructions.)

Replace household fuse or reset

/circuit breaker.

1

j Turn the Oven Selector to the desired

/setting.

Wait for the start time to be reached.

The Oven Temperature

Turn

the Oven

Temperature

Control

Control

Knob

is not turned to

Knob

to a temperature

setting.

a temperature

setting.

 

 

 

 

 

The electronic

MEALTIMER’”

Set the MEALTIMER

control

cor-

control

is not

set correctly.

rectly.

(See “Using the electronic

 

 

 

MEALTIMER’”

control”

on page 18.)

The

surface

A household

fuse has blown

units

will not

or a circuit

breaker

has

operate

 

tripped.

 

 

 

 

 

 

Surface units are not plugged

 

 

 

in all the way.

 

 

 

 

The control knobs are not

 

 

 

being set

correctly.

 

Control

knob(s)

You are not

pushing

in before

will

not

turn

turning.

 

 

 

Replace household fuse or reset circuit breaker.

Plug surface units in all the way. (See “Replacing” on page 32.)

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

continued on next page

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Whirlpool RF315PCY important safety instructions If You Need Assistance Or Service, Before calling for assistance