If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for
assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
if nothing operates:
l Is the power supply cord plugged into a live circuit with the proper volt- age? (See “Installation Instructionsl’)
l Have you checked your home’s main fuses or circuit breaker box?
if the oven will not operate:
l Is the Oven Selector turned to a set- ting (BAKE or BROIL, but not TIMED BAKE]?
l Is the Oven Temperature Control turned to a temperature setting?
if surface units will not operate or seem to cook too slow:
l Have you checked the main fuses or circuit breaker box?
l Is the surface unit control knob turned to a setting other than OFF?
l Are you using the proper cook- ware? See page 6.
l Do the control knobs turn?
if surface unit control knob(s) will not turn:
l Did you push in before trying to turn?
if the
if soil is visible on Continuous- Cleaning oven finlsh:
l The special finish is designed to
gmduaiiy reduce oven soil during normal baking or roasting. It is not designed to keep your oven spot- less, only presentably clean.
l If you broil often, you may see oven soil.
l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See page 15 for how to clean.
l Sugar and starchy spills may leave stains. See page 15 for hand clean- ing tips. Keep foli on oven bottom to catch these spills.
If cooking results are not what you expected:
l Is the range level?
l Are you using pans recommended in the Cooklng Guide?
l If baking, have you allowed IYz to 2 inches
l Have you preheated the oven as the recipe calls for?
l Are the pans the size called for in the recipe?
l Are you following a tested recipe from a reliable source?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face unit being used?
See the Cooking Guide for more infor- mation on cooking problems and how to solve them.
2. If YOU need as&stance%.
Call Whirlpool
ice assistance telephone number. Dial free from anywhere in the U.S.:
and talk wlth one of our trained Con- sultants. The Consultants can instruct you in how to obtain satisfactory oper-
atlon from your appliance or, if serv-
ice Is necessary, recommend a
qualified service company in your area.
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