IF YOU NEED SERVICE OR ASSISTANCE. WE SUGGEST YOU FOLLOW THESE FOUR STEPS:
1. Before calling for assistance.. .
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If nothing | operates: |
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l | Is the | range | plugged |
| into an operating | outlet | or wired | into a live | ||
| circuit | with | the proper | voltage? | (See | Installation | Instructions.) | |||
l | Have | you checked | the | main | fuse or | box? |
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If the oven will not operate:
lIs the Oven Selector Knob turned to a setting (BAKE or BROIL)?
l Is the Oven Temperature Control Knob turned to a temperature setting?
If surface units will not operate:
l Have you checked the main fuse or
lAre surface units plugged in all the way? l Do the control knobs turn?
If surface-unit Control Knob or Knobs will not turn:
lIs the spring put in correctly, as shown on page 6 in the “Cleaning
and Caring for your Range” Section?
lDid you push tn before trying to turn?
If cooking results aren’t what you expect:
lIs the range level?
l Are you using pans recommended in the Cooking Guide?
lIf baking, have you allowed 1% to 2 inches
l Does the oven temperature seem too low or too high? See page 5.
“Resetting Your Oven Temperature Control Knob.”
l Have you preheated the oven as the recipe calls for?
lAre the pans the size called for in the recipe?
0 | Are | you | followlng | a tested recipe from | a reliable | source? |
l | Do | the | cooking | utensils have smooth, | flat bottoms? |
lDo the cooking utensils fit the surface unit being used?
See the Cooking Guide for more information on cooking prob- lems and how to solve them
2. If you need assistance*. . .
Call | the Whirlpool |
| service | assistance | tele- | |
phone number. Dial free from: |
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Continental | U.S | . . . . . . . . . . . . . . . | (800) |
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Michigan . . . . | . . . . . . . . . . . . . . . ~. . | (800) |
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Alaska & | Hawaii . | . . . . . . . “ | (800) |
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and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
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