If you need service or assistance,

we suggest you follow these five steps:

1. Before calhg for

assistance...

Performance problems often result from little things you can find and fix without tools of any kind.

if nothing operates:

l Is the range wired into a live circuit with the proper voltage? (See In- stallation Instructions.)

l Have you checked your home’s main fuses or circuit breaker box?

if the oven will not operate:

l Is the Oven Selector turned to a set- ting (BAKE or BROIL, but not TIMED BAKE)?

l Is the Oven Temperature Control turned to a temperature setting?

If surface units will not operate:

l Have you checked your home’s main fuses or circuit breaker box?

l Are surface units plugged in all the way?

l Do the control knobs turn?

if surface unit control knob(s) will not turn:

l Did you push in before trying to turn?

if the Self-Cleaning cycle will not operate:

l Are the Oven Selector and Oven Temperature Control set on CLEAN?

l Does the Start Time Dial show the correct time of day?

lIs the Stop Time Dial set ahead to the time you want the cleaning cycle to stop?

l Is the Lock Lever all the way to the right?

if cooking results aren’t what you expected:

l Is the range level?

l Are you using pans recommended in the Cooking Guide?

l If baking, have you allowed IYz to 2 inches (4-5 cm) on all sides of the pans for air circulation?

l Have you preheated the oven as the recipe calls for?

l Are the pans the size called for in the recipe?

l Are you following a tested recipe from a reliable source?

l Do the cooking utensils have smooth, flat bottoms and fit the sur- face unit being used?

See the Cooking Guide for more infor- mation on cooking problems and how to solve them.

2.If you need assistance?..

Call Whirlpool COOL-LINE@;serv- ice assistance telephone number. Dial free from anywhere in the U.S.:

1-800-253-1301

and talk with one of our trained con- sultants. The consultants can instruct you in how to obtain satisfactory oper-

ation from your appliance or, if serv-

ice is necessary, recommend a

qualified service company in your area.

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Whirlpool RS660BXV manual Before calhg for Assistance