Whirlpool RSUOBXK, RS66OBXK warranty Assistance, these four steps

If you need service or we suggest you follow

1l Before calling for assistance.. .

Performance problems Often result from little things you can find and fix yourself with- out tools of any kind.

If nothing operates:

l Is the range correctly wired to a live circuit with the proper voltage? (See Installation Instructions.)

l Have you checked the main fuse or circuit- breaker box?

If the oven will not operate:

l Is the Oven Selector turned to a setting (BAKE or BROIL, but not TIMED BAKE)?

l Is the Oven Temperature Control turned to a temperature setting?

If surface units will not operate:

l Have you checked the main fuse or circuit- breaker box?

l Are surface units plugged in all the way7 l Do the control knobs turn?

If surface unit control knob or knobs will not turn:

l Did you push in before trying to turn?

If the Self-Cleaning Cycle will not operate:

l Are the Oven Selector and the Oven Temper- ature Control set to “CLEAN?”

l Does the Start Time Dial show the correct time of day?

lIs the Stop Time Dial set ahead to the time

you want the cleaning cycle to stop?

lIs the Lock Lever all the way to the right? (The Clean Light will come on.]

If cooking results aren’t what you expect: Is the range level?

Are you using pans recommended in the Cooking Guide?

If baking, have you allowed 1% to 2 inches (4-5 cm] on all sides of the pans for air circulation?

Does the oven temperature seem too low or too high? [See page 5 to reset the Oven Temperature Control.)

Have you preheated the oven as the recipe calls for?

Are the pans the size called for in the recipe? Are you following a tested recipe from a reliable source?

Do the cooking utensils have smooth, flat bottoms?

Do the cooking utensils fit the surface unit being used?

See the Cooklng Guide for more information on cooking problems and how to solve them

assistance, these four steps:

2l Ifyou need assistance”. . .

Call the Whlrlpool CCCL-LINE’ service as- slstance telephone number. Dlal free from:

Contlnental U.S. . . . . . . . . (800) 253- 130 1 Mlchlgan . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . (800) 253-l 121

and talk with one of our trained Consultants. The Consultant can Instruct you in how to ob-

tain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.

3l If you need service”‘. . .

Whirlpool has a

nationwide net- work of franchised

TECH-CARE’ Ser- vice Companies. TECH-CARE service

technicians are trained to fulfill the product warranty and provide after-

warranty service, anywhere in the United States. To locate TECH-CARE service in your area, call our COOL-LINE service assistance telephone number [see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-					ELECTRICAL	APPLIANCES-
MAJOR-SERVICE		(L REPAIR			MAJOR-REPAIRING		8 PARTS
UHIRLPOOLAPPLIANCES				OR	+vHlRLPOOLAPPLlANCES
FRANCHISEDTECH		CARESERVICE			FRANCHISED TECH-CARE		SERVICE
	SEH1'/( t	f Olf/'.4	\it.	\	\t,H\	/c t: c f)V/'.?		VIE'
XYZSERUCFCO					XYLSERVICECO		999	9999
'23 Maule		999	9994		I23 Maple
				OR
		WASHING	MACHINES.		DRYERS
		8 IRONERS-SERVICING
		UHIRLPOOLAPP-IANCES
		FRANCHISEDTECH CARESERVICE
			.st:H\‘:c. covrwxlt..\
		‘IYZSERVICE		CO
		121 Maple			999 9999
4 l	If you	have		a problem”.		. .

Call our COOL-LINE service assistance tele- phone number [see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert F.Gunts, Vice President Whirlpool Corporation Administrative Center

2000 US-33 North

Benton Harbor, MI 49022

If you must call or write, please provide: model number, serial number, date of purchase, and

a complete description of the problem. This information is needed in order to better re- spond to your request for assistance.

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